Kelly Baker Email and Phone Number

- Designs collateral, produces online content, and manages social media and digital marketing strategy- Manages data collection and database administration to measure and report impact- Coordinates consultants and interns to support marketing and impact evaluation projects

- Supervised new Wordpress theme implementation for Shop Oakland Now and Shop Chinatown online business directories- Directed pro-bono tech consultant projects with Adobe and Salesforce volunteers- Edited content and managed data for 4000+ business listings

- Managed donor communications, including newsletters, website content, and thank you letters- Designed programs and fundraising campaigns to support community development projects- Liaised with executive director, board, and community stakeholders to manage logistics for youth service trips to Nicaragua

- Provided outreach and support for 900+ regional leads in the US and Latin America- Designed facilitation and event planning resources for an international audience- Cultivated digital community engagement and co-facilitated in-person meet-ups - Managed Wordpress site: developed new website content, translated Portuguese and Spanish content, reported on Google Analytics metrics- Edited and composed email communications for 2000+ subscribers- Served as team knowledge management lead with Salesforce and Wordpress database management

- Managed external communications, internal newsletter production, and media assets- Produced video, photo, and written content for social media marketing- Coordinated between 45 staff in remote locations to collect program updates and media assets

- Evaluated and curated user-submitted Youtube content- Developed system for video curation and contributed to programs video strategy- Created curriculum resources for teachers, program participants, and other stakeholders to record videos effectively - Managed the production calendar and weekly content for Clubs newsletter of 5,000+ subscribers, increased open rates above industry average- Researched program recruitment opportunities and composed applications for conference presentations- Increased interaction and supported international community in Facebook group

- Organized public events and student workshop series about participatory media- Co-managed website redesign and created content for the new site- Wrote and presented funding requests that supported programming efforts with ~$10,000 per academic year- Managed meetings and digital file organization

- Facilitated daily media literacy and game design workshops with groups of 15-20 middle school students in underserved school districts- Researched and developed curriculum for media literacy and production workshops

- Increased volunteer engagement by a factor of 10: recruited 200 new volunteers with over 600 hours of service- Coordinated with community organizers, social workers, and housing development staff to develop the organization’s first volunteer program- Established systems for volunteer recruitment, management, and evaluation- Performed outreach to corporate groups in Mid-Market in order to increase the organization's pool of volunteers and donors

- Police Beat Intern (January - April): Researched & organized crime statistics and police accountability issues, added case information and cleaned data to build out police abuse database- Outreach Coordinator (August): Coordinated event logistics and panel presenters for Hack the Hood, a youth tech training summer program- General assignment: Attended local events, interviewed civic leaders, and coordinated with community contributors to produce articles about economic development, youth issues, biking, food, and other community issues

- Completed two months of radio journalism training- Produced audio and written news stories for broadcast through phone interviews and field reporting

- Secured over $25,000 of support for the organization through volunteer recruitment, in-kind donation solicitation, and grant writing- Conducted orientation sessions and data collection with Spanish-speaking clients (~100 clients/month)- Developed and managed an interactive online business directory of over 400 businesses- Managed and streamlined social media platforms including Hootsuite, Twitter, Facebook, and Blogspot

- Organized weekly community activities in the camp- Taught daily English classes- Distributed weekly care packages

- Established and executed promotional strategies for a youth arts program- Designed and managed social media sites for the program- Produced multimedia content for weekly progress presentations and online audiences- Facilitated workshops about healthy relationships with inner-city middle school students

- Created a system of linked spreadsheets to more efficiently track research funding in the Faculty of Arts- Streamlined a calendar for grant application deadlines and other department responsibilities- Compiled and updated a welcome package for visiting scholars including information and tips for navigating the city and the university

- Planned and administered weekly workshops designed to build participants’ creative writing and video production skills to ultimately produce reflective video diary projects