Kelly Ackerman Email & Phone Number

Greater Minneapolis-St. Paul Area

Kelly's Wordshop optimizes your brand reputation and customer loyalty by ensuring your words, written messaging, and voice are consistent, clear, and accurate across all digital platforms. Kelly’s Wordshop takes care of the often dreaded and laborious task of performing a copyedit and / or a final proofread of your business content for any writing mistakes that may have slipped through the cracks. I’ll handle the mechanical details, while you focus on the creative and strategic aspects of… Show more Kelly's Wordshop optimizes your brand reputation and customer loyalty by ensuring your words, written messaging, and voice are consistent, clear, and accurate across all digital platforms. Kelly’s Wordshop takes care of the often dreaded and laborious task of performing a copyedit and / or a final proofread of your business content for any writing mistakes that may have slipped through the cracks. I’ll handle the mechanical details, while you focus on the creative and strategic aspects of running your business. Have you inadvertently done any of the following? Misspelled, left out, or misused words? Used the incorrect word tense? Missed or inserted too many spaces between words or sentences? Missed or used incorrect punctuation? Improperly capitalized, italicized, or underlined names of people, places, and things? Written sentences that rambled on into an entire paragraph? Inserted hyperlinks and buttons that error-out or direct you to the wrong places?If not kept in-check, these writing and grammatical issues erode your professional brand and personal credibility; confusing or conveying the wrong message to your clients. Don’t give your clients reason to question your expertise and go to the competition, enlist a professional Wordsmith (Kelly’s Wordshop), to ensure your business content is iron-clad. Clear, consistent, and correct copy is well worth your investment. It could mean the difference between a new / returning client and a lost one. My goal is to work as your trusted partner behind the scenes to ensure YOU look great to your customers!I specialize in proofreading and copyediting (proof-editing) the following:-Website Pages-Blog Posts-Social Media Posts-Email Sequences-Individual Emails-Presentations-Contracts -Speaker Sheets-Professional Bios-Business Articles-Company NewslettersEmail: kelly@kellyswordshop.com.Website: https://kellyswordshop.com (going through a revamp currently)Instagram: @kellyswordshop Show less

Greater Minneapolis-St. Paul Area

Part of the MN District Marketing Leadership Council formed in order to standardize marketing efforts across chapters within the MN District. Complete final proofread for the monthly client newsletter.Interview SCORE clients to gather their experiences working with the SCORE mentorship program. Develop the clients' stories and work with SCORE National Marketing to publish the stories live to the SCORE chapter websites.

Proofread AI-generated content and transcribed verbal and video recorded content into written copy for Rev’s clients (various industries). Followed Rev’s Transcription Style Guide while adhering to client-specific styles. All completed projects met specified deadlines as well as accuracy and formatting targets.

Re-evaluation of my skills for a career change. Pursued the High-Level Proofreading Pro certification through Edit Republic (see Licenses & Certifications).

Eden Prairie, Mn / Remote

TRANSFERABLE SKILLS:*Proofreading and Editing: Edited thousands of job descriptions (for internal use) into job postings for advertising purposes. *Preservation of Client Style: Represented the company brand and values in all interactions with candidates and clients. *Brand Ambassador & Social Media Broadcaster: Created and posted online content to attract and engage followers to the Corporate Careers site and the Facebook and Twitter Social Media websites… Show more TRANSFERABLE SKILLS:*Proofreading and Editing: Edited thousands of job descriptions (for internal use) into job postings for advertising purposes. *Preservation of Client Style: Represented the company brand and values in all interactions with candidates and clients. *Brand Ambassador & Social Media Broadcaster: Created and posted online content to attract and engage followers to the Corporate Careers site and the Facebook and Twitter Social Media websites. *Proficient Communication and Interpersonal Skills: Built and maintained relationships with potential candidates and hiring managers by providing accurate and timely process updates.*Quality Focused: Continuously improved candidate and hiring manager survey scores, as measured by quarterly NPS scores, by increasing communication frequency and transparency. *Deadline Driven: Recruited and filled approximately ten positions on a monthly basis with an average time-to-fill goal of sixty days per hire.*Project Management: Managed the full recruitment lifecycle for an average of 20-25 unique positions at a time. *Effective Researching Skills: Increased networking efforts to reach niche talent pools by researching and contacting specialty organizations, user groups, colleges, and conference attendees. From 2010 to 2014, I recruited full-time senior to director-level Healthcare Operations roles (Underwriting, Actuarial Services, Healthcare Economics, Physician Networks) within all divisions of UnitedHealth Group nation-wide. From 2014 to 2019, I was focused on Information Technology (Software and Data Engineering) positions across the US, primarily within Optum. Show less

Greater Minneapolis-St. Paul Area

High-Level Proofreading Pro Certification, Proofreading And Copyediting

The program was created by an editor and writer with 20+ years of experience working with publishers and content creators.

Advanced Professional Certificate, Human Resources

Included hands-on interactive courses in Employment Law, Recruitment and Interviewing, Human Resources Management, Employee and Labor.

Bachelor Of Arts (B.A.), Psychology