• Leading the QA department for Financial Crimes Defender: a greenfield, cloud-hosted SaaS platform that leverages ML/AI to detect fraudulent behavior within financial institutions• Developing long-term QA strategies that align with product milestones and scalability• Architecting and building multiple UI, API, integration, and performance test automation suites using C# .NET, Selenium, Specflow, JavaScript, JMeter, SQL, Postman, and more• Coordinating and executing biweekly production releases and automated regression testing• Monitoring and triaging production issues in Kubernetes (AKS), Azure Data Factory, and Azure Service Bus• Building and maintaining CI/CD yaml pipelines to run test automation using Azure Pipelines, PowerShell, MSTest, VSTest, Taurus, Azure CLI, and more• Interviewing, hiring, and developing team members through consistent feedback, performance management, career pathing, and one on one meetings• Participating in budget planning and allocation• Mentoring and teaching team members through training, pair programming, and coding challenges• Delivering weekly reports to project stakeholders with data analytics, visuals, and forecasting• Participating in Agile ceremonies and quarterly in-person planning sessions• Using Azure DevOps for tracking user stories, bugs, and manual test plans• Contract-to-hire through Core10, full-time at Jack Henry since March 2022

• Built two cross-browser API and UI webapp test automation suites using C# .NET, Selenium, Specflow, MSTest, JavaScript, and SQL• Created CI/CD pipelines in Azure DevOps to build environments and run automation suites using PowerShell, SQL, and IIS• Investigated and documented bugs found from daily automation runs• Defined and automated smoke test suites• Assisted with manual end-to-end testing to help meet team goals• Taught junior team members how to write automated tests• Solved difficult versioning issues using Git• Worked with developers on implementation discussions, release plans, and reproducing bugs• Participated in Agile ceremonies• Used TargetProcess for tracking user stories, backlogs, and bugs

• Built a webapp UI test automation suite using Ruby, Selenium, Watir, RSpec, Page Factory, and Page Object• Wrote automated tests for iOS mobile apps using Appium• Maintained CI/CD for automated test suites using Jenkins• Automated Kinesis, Lambda, SQS, and CloudWatch functions in test automation using the AWS SDK• Created a Rails application to surface the statistics of daily test automation runs to stakeholders• Used JMeter to test the load performance of web applications• Helped other team members learn how to write test automation• Manually tested end-to-end web and mobile applications• Documented bugs, test cases, and test sessions in detail via JIRA• Served as team Scrum Master and led Agile ceremonies

• Wrote C# methods to run sets of SQL stored procedures• Generated athletics compliance reports based on SQL results• Performed quality assurance testing on a ServiceNow implementation• Created use cases and requirements documents for business processes• Interviewed end-users about their software needs