#1 Top performing KPIs district wide for 2022

- Responsible for working games and promotional community events- Assisted in Box Office operations and ticket orders- Established and improved skills in promotions and marketing through creating weekly emails newsletters for fans and assisting with “Green Initiatives”- Accelerated sales skills by assisting with sales/donations calls for theme nights

- Responsible for attending all Wings home games and events and completing assigned duties and tasks to ensure smooth operation- Responsible for managing scoreboard during pregame and post game events- Further developed problem solving and customer relation skills while required to work and oversee the Season Ticket Holder will call window in the Box Office- Continued in customer relation skills by meeting with clients and managing the Sales Tables during games

- Responsible for completing weekly call report- Facilitated in completing, filing and recording invoices for payments- Responsible for promoting and selling at local lacrosse tournaments and Philadelphia Flyers games- Learned human relation and communication skills by developing relationships with ticket holders.- Expanded customer relation skills through giving notices and reminders to ticket holders via mail and telephone. - Learned and developed skills in using the New Era and Sales Force ticketing system, and was asked to make How-To guides for each system for future interns.- Was asked to return as Game Day Presentation/Operations Intern for 2010 season