On-Site Account Manager
Northampton, United Kingdom
• Providing managerial support and oversee the on-site team for two sites ensuring each team member has clear targets, objectives and client relationship plans in place. This includes all aspects of people management, training and development, contract planning and performance. • To plan and oversee the full recruitment cycle ensuring the correct quality and quantity of staff are recruited, inducted and available for assignments. Ensuring bookings filled versus bookings given, does not fall below the agreed SLA. Providing management information to include productivity reports, skills matrix, KPI’s, absence management and client specific reports in a required format as and when requested.• Advertising through the use of job boards and social media, head hunting where appropriate. Attending Job Fairs, Seminars and working with local communities and organisations publicising our job opportunities within both sites. • To identify competitors in the market place and develop an understanding of their commercial position in order to identify sales development opportunities and provide regular updates on market activity to the Senior Sales Team.• To ensure the onsite contracts maintain compliance with all required legislation and company policies and procedures at all times. Specific responsibility for ensuring the branch as a whole complies with the Agency Worker Regulations and for creating and maintaining client specific AWR solutions. Accountable for implementing any process changes as and when required.