Led a dynamic team of consultants and instructors specializing in various long and short-term IT consulting opportunities with prominent partners such as Red Hat, Kyndryl, IBM, AWS, Google, Mirantis, Conduent, and others. Collaborated seamlessly with stakeholders, partners, and project managers to meticulously identify and manage resource requirements, allocation, and optimization. Spearheaded the end-to-end talent acquisition process, overseeing selection, interviewing, onboarding, and orientation for both full-time and contract IT consultants. Proactively forecasted and identified training needs while providing essential support to meet future demand. Established effective communication channels, utilizing tools such as Jira and implementing weekly standups, SLAs, and KPIs to ensure the success of all deliveries and resource allocation. Conducted in-depth analyses of future market trends and partner updates to align with best practices in IT resource management. Additionally, coordinated the scheduling and logistics of all partner requests on a global scale.

Managed the daily scheduling, logistics, and performance of a diverse team, including Functional Development Consultants, virtual teams, external vendors, external instructors, and all other services within the GP Strategies portfolio. My role extended to coordinating all scheduling, logistics, and operational needs, ensuring the seamless execution of successful training programs for both virtual and in-person (ILT) classes, including leadership sessions tailored for our partner, Boeing. Leveraging my expertise, I consulted with clients to identify operational and strategic training support requirements, encompassing both ILT and virtual classes. My responsibilities also included overseeing day-to-day operations, managing Service Level Agreements, and spearheading overall financial account management with a focus on implementing cost-saving initiatives. Furthermore, I played a pivotal role in supporting and managing all direct reports within GP, covering various administrative aspects such as time sheets, expense reports, and HR requests, coupled with coaching and ongoing performance and development support. I consistently demonstrated a comprehensive understanding and the ability to articulate GP's diverse service offerings.

Collaborated closely with sales and management to identify instructor needs across diverse product lines. I developed and executed recruiting strategies in alignment with organizational staffing objectives, ensuring the delivery of well-suited candidates for assigned positions. My responsibilities extended to assessing positions, crafting detailed job descriptions, and defining candidate profiles by reviewing and clarifying job specifications, competencies, and required skills. I employed various sourcing methods, including advertising, recruitment agencies, job sites, and professional networks, to attract qualified candidates. My thorough evaluation of resumes and qualifications, coupled with the coordination of interviews, demonstrated my commitment to securing the best talent. Additionally, I conducted pre-screening interviews and virtual technical assessments, providing comprehensive information about the job, company, and instructor responsibilities to candidates. Managing the full recruitment lifecycle, I facilitated pre-employment testing, maintained an accurate applicant database, and provided regular updates and feedback to managers. Notably, my role encompassed negotiating and administering job offers within company procedures, resulting in successful rate negotiations for current and future instructors and achieving over $1.5 million in savings for the company in 2018. I also organized new instructor orientation and onboarding processes and collaborated closely with management to review instructor optimization and utilization, identifying cost-saving strategies for Global Knowledge.

Managed the seamless coordination of training events on both national and international scales. Working directly with instructors, I confirmed site logistics and technical requirements, navigating varying degrees of difficulty, priority, and customer-instructor contact. My responsibilities included overseeing a queue of over 30 classes per week, balancing both private and virtual course deliveries within a tight 4-week schedule. Ensuring the timely delivery and pick-up of proper equipment to instructors and sites, I collaborated closely with cross-functional teams and Support Helpdesk to address any issues or questions from instructors, sales teams, or customers. As the operational liaison between Cisco clients and enterprise sales, I responded to and resolved inquiries, staying informed about the latest product portfolio, technology updates, and new releases of Cisco products. Additionally, I provided valuable support and guidance for sales, new instructor onboarding, and new hire training. With a keen eye for detail, I updated the internal event portal to provide instructors with all final delivery and location details. Serving as a key member of the team, I ensured that network connectivity checks were conducted for remote labs, and I actively participated in customer-facing interactions as well as cross-functional team involvement. Moreover, I successfully managed specific projects as requested by internal management, delivering them on time and within budget through effective coordination with team members.

Responsible for locating companies that use staffing to fill positions they are hiring for. We deliver permanent employees, temp to hire and also temp work. Manpower is a solution based model that can bring the best candidates for any position. Conduct a minimum of 7 appointments weekly to key decision makers. Find their needs and present to them how Manpower can provide the best solution for any need they may have. It is my responsibility to attend networking events, keep up with the current market trends and be a source of education to my potential cients. High level use of Sales Force. Hunt for business, present and close.

Responsible for ad sales for 7 publications across NC andSC to provide information for recent newcomers/visitors tothe various areas across both states· Establish relationships via cold calling, following up with pastclients or prospects.· Conducting office visits/presentations with Realtors, lenders,chambers and local companies that would benefit from beingin the Relocation Guide· Ensure that ad material is correct and received in a timelyfashion, placement in the publication is in the best location forthe targeted market and that the client is 100% satisfied withtheir advertisement before going to press· Work closely with our in house designer and executive publishersto proof and review each magazine before going to press· Deliver the publications to the various advertisers, chambers,and businesses that use our magazine in their relocation packages· Attend various trade shows to market The Relocation Guide

Entertainment Consultant/Sales RepresentativeResponsible for obtaining entertainment for clients for various events (weddings, corporate parties, private parties, charities, festivals, concert venues) and following up from date of hire to date of event.Establish relationships between East Coast Entertainment and venues/event planners via cold calling, personalized marketing brochures for planners and venues, monthly visits to both with the intent to refer clients and establish a mutually beneficial relationship Negotiate rates for clients with band managers and band leadersOn site management of functions to ensure that load in times are met, sound quality is sufficient and communicate between the band and security at venuesLiaison between the hired entertainment and client to ensure everything is done according to the terms of the contract and follow up after the event to verify satisfaction

Licensed Health and Life insurance agent representing the Paychex Insurance Agency in Eastern North Carolina and South CarolinaResponsible for procuring sales and assisting existing Paychex clients and non-Paychex clients with their human resource needs and benefit plansResponsible to meet with Decision Makers to find solutions to make their daily HR needs easily accessible and to ensure complianceExceeded quota every month after May of 2009Telemarketing, scheduling presentations, conducting educational seminars to increase revenue to Paychex Insurance Agency

June 2007 – March 2009 Coldwell Banker/Soleil Group Raleigh, NCLead Builder Representative for the Westin Raleigh Soleil Center Residences selling 54 luxury condominiums above a Westin Hotel- prices ranging from $1,100,000 to $4,500,000 Successfully achieved both reservation deposits and/or contract deposits on 48% of future inventory within one year of active sellingOrganized and hosted numerous Realtor and VIP functions to educate agents, the Visitors Bureau, Chamber of Commerce and other business leaders and government officials in the areaCreated and implemented lead generation programs Trained Junior Agents new to the real estate industryConducted weekly sales presentations at different business offices in the TriangleTraveled to the Soleil Group’s SkySail Condominium project in New Bern, NC on a weekly basis to train the sales agents, meet with prospective clients and act as a liaison between Developer and Home OwnersSurpassed all monthly and yearly sales goalsNamed one of the top three sales agents in the Triangle by the Triangle Home Builders Association Sales and Marketing Council

Worked with both sellers and buyers to ensure a smooth and stress free home selling/buying experienceGuided sellers and buyers through the entire process from making an offer, receiving an offer, negotiating, inspections, request for repairs, the loan process and closingAwarded RE/Max Platinum award- the highest recognition given by RE/MaxReceived the prestigious “Luxury Home Specialist” designationNamed the #9 team in the Carolina’s by RE/Max International in 2003Managed a staff of 10Conducted sales meetings and sales training seminarsCreated lead generation programs Implemented creative marketing programs to increase sales Hosted a weekly call-in radio show, “Real Estate Made Easy”, broadcast by WDNZ on 570 AM