• Supervised daily bookkeeping operations with attention to accounts receivable, banking reconciliation and disbursements.• Posts customer payments by recording cash, check, and credit card transactions into QuickBooks• Resolves collections by examining customer payment plans, payment history, and credit lines.• Used accounting software to prepare weekly and monthly financial reports.

Maintained promotional database by inputting invoice & bill-back data.Resolved order & inventory problems by investigating data & history.Maintained customer database by inputting customer profiles.Helped drive the general objectives of the business & grow sales.Pulled orders for production & accurately reported inventory counts.Assisted sales manager with day to day inventory control.

Provide excellent customer service emphasizing empathy and willingness to help.Open and maintain customer accounts by recording account information Contribute to team effort by accomplishing related results as neededHandle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutionWork simultaneously with multiple computer applications and databasesMeet established productivity goals

Accurate data entry into Laboratory Information Management System (LIMS).Management of physical inventory of samples through life cycle: from field sample receipt within the LIMS to proper sample disposal.Establish and maintain effective working relationships with others and flexibility to anticipate and meet Laboratory team needsUnderstand and follow technical instructions and confidence to ask questions when clarification is needed

Actively listened to employer and customers to understand and satisfy their needsCoordinated and scheduled all corporate business travel and itineraries.Performed general office clerk duties and errands