Kelly Bartlett Email & Phone Number

London, England, United Kingdom

St Katherines Dock, London

• Managing a team of 6 Service Implementation Managers within the connectivity and Co-Lo team to effectively deliver LAN & WAN connectivity services
• Obtain appropriate resource to conduct the tasks
• Responsible for reporting on gross and net installs & churn across the connectivity and Co-Lo product groups
• Escalation point to all customers within the connectivity product group
• Delivering solutions to demanding clients, in a fast-paced environment
• Main lead on high value, multi product and complex projects within the connectivity team; Plan & coordinate all tasks to achieve the clients end goal/objective (to time, budget & quality)

St Katherines Doc, London, United Kingdom

• Managing a team of 3 pre-sales specialists within the Network Services team
• Collectively supporting 20 sales representatives across 3 UK based sites in architecting technical and complex data solutions.
• Responsible for commercial support on all large data bids
• Responsible for forecast of sales and renewals within the data line of business and reporting to the senior management team
• Responsible for producing statements of works, RFP’s and technical diagrams
• Supplier management to ensure best commercial and technical outcomes for the business and customers

Tower Hill

• Supporting a team of 12 sales representatives, 2 sales managers and 1 sales director based in the UK only
• First point of contact for sales, clients and other departments at all times.
• Provide lead generation, opportunity, order entry and order form generation support in SalesForce.com as well as weekly and monthly reporting
• Maintain records of wins, losses and forecasts, producing weekly and monthly reports.
• Daily progression of orders in the system, chasing any falling behind deadlines, engaging withother business areas where necessary and keeping customer updated at all times.
• Documenting and authorizing monthly sales commissions

South Quay

• Supporting a team of 10 sales representatives based in the UK, USA, Asia and France.
• First point of contact for sales, clients and other departments at all times.
• Day to day management of customer queries
• Provide order entry and order form generation support in Seibel
• Generate pricing requests and collate quote data to forward directly onto clients and sales.
• Maintain records of wins, losses and forecasts, producing weekly and monthly reports.

Brentwood, England

• Promoted from previous role
• supervising a team of 4
• Develop the operation and organization of the sales and business support department, covering all aspects of the route to market functions.
• Determine, formulate, implement and maintain route to market policies, systems and procedures for the procurement and sale of goods and services.
• Manage the supplier and customer relationship, supplier selection process and customer requirement process.
• Determine and implement best practice policies that maintain and improve the GP revenues on all sales orders.

Brentwood, England

• Duties included ensuring the timely delivery of orders to the client’s deadline, processing sales orders, accessing customer’s web based programs to update and process new orders and general office and admin duties.

Essex

• Marketing manager - Promoted from previous role
• Recruitment of staff and responsible for training.
• Supervision of 30 members of staff.
• Ensuring daily and weekly targets were met.
• Liaison with sales and management team.
• Ensuring cost effective running of the team.