Kelly Blackburn Email & Phone Number

Mendota, Va, Us

Philadelphia, Pa, Us

-Leads UX and UI design efforts and strategy for the organization-Provides UX product strategy and direction in support of Product Owners, roadmaps, and alignment to business goals-Prioritizes accessibility efforts, and collaborates cross-functionally to provide consultation and hands-on support for WCAG 2.1 compliance and maintenance-Leads cross-functional workgroup dedicated to advancing NBME's UX/UI and accessibility practices-Organizes and advocates on behalf of users with disabilities; ensures product strategies are aligned to organizational DEI priorities -Collaborates cross-functionally to make data-informed design decisions

Worldwide, Oo

-UX/UI modernization project for the State of Tennessee. Led two cross-functional product teams through early discovery work, ideation/iteration, and implementation phases for a UX/UI modernization project-Defined best practices for product teams to ensure optimal productivity, quality of work, and alignment to user/business needs-Coordinated with development teams to ensure feasibility of product and mitigate technical constraints or concerns-Coordinated with leadership to ensure design deliverables exceeded client expectations-Consulted with leadership on best UX processes from an Agile point of view

Bloomfield, Ct, Us

-Led user experience efforts for an affordability monitoring tool for Cigna financial executives; provided strategic vision for Agile design processes -Conducted rapid prototyping of user workflows, interactions, and screen transitions in a fast-paced Agile environment-Led interviews with stakeholders and users to ensure design alignment with business cases and end-user goals-Created UX artifacts including customer journey maps, user flows, and personas

Baltimore, Md, Us

-Led UX research and defined future testing process for enterprise software design-Analyzed user research findings and refined design solutions accordingly in an Agile environment-Proposed design solutions in accordance with project needs, including functionality requirements, user research findings, project dependencies, and technical and/or resource constraints-Analyzed and organized existing user research into UX artifact library

Washington, Dc, Us

–Successfully launched a web redesign during a presidential election in which web traffic spiked 400%–Received letters of appreciation from multiple OMB leaders including the Director, the Chief of Staff, and the Chief Information Officer–Analyzed and documented technical and functionality requirements, level of effort, user needs, and best practices –Led the UX/UI design from wireframes through high-fidelity mockups; –Designed remote usability testing with ethics professionals across government agencies –Led front-end development and ensured success in implementing US Web Design Standards

Washington, Dc, Us

–Led the design of UI components and helped create a reusable component library–Created user-centered designs for native Android and iOS application development–Collaborated with stakeholders to translate user needs into workflows and interfaces–Suggested content edits for best UX practices; integrated content, design, and development strategy

Bethesda, Md, Us

–Designed wireframes for cancer research databases with complex search/filtering capabilities –Designed accessible components/plug-ins for public facing websites under the NIH domain–Conducted cross-browser testing; fixed bugs and browser inconsistencies–Designed custom infographics on cancer research findings–Wrote HTML/CSS for styling, semantic structuring, accessibility, and functionality –Ensured and reported on WCAG 2.0/Section 508 compliance

Geneva, Switzerland, Ch

–Coordinated the production of policy papers for agriculture, climate, and sustainable trade lists–Managed the production process from copyediting through typesetting–Answered copyeditors' queries, and line edits for clarity, syntax, and grammar–Compiled final edits from project manager, author, and copyeditor

Manager duties from July 2013–December 2015:–Assisted graphic design studio in copywriting and content creation for website–Developed and implemented a secret shopper program to promote customer loyalty and feedback–Led high-volume restaurant shifts; supervised 10–20 employees per shift–Coordinated with clients to plan catered events; factored cost percentages and set prices accordingly–Executed catered events by managing staff and event schedules

Lanham, Md, Us

–Managed editorial workflow for up to 80 projects under contract–Prepared manuscripts for production by ensuring accurate formatting and citation of text and figures; obtained endorsements and permissions–Corresponded with authors to facilitate project submission–Compiled monthly acquisitions and sales reports for the Vice President–Trained new employees; coordinated new employee orientation

St. Mary'S City, Md, Us

Served as a peer mentor for transfer students. Made myself available for tutoring or assistance with academic work. Was also available to assist any student who needed encouragement acclimating to social and/or academic life at the 4-year institution.

Master'S Degree, Integrated Design

Certificate, Book Publishing

Bachelor Of Arts, Summa Cum Laude, English Language And Literature; Women, Gender, Sexuality Studies

Associate Of Arts - Aa, General Education