Member of a Xerox onsite service delivery team providing additional support to the production room, print center, mail services and other administrative duties.

Member of a Xerox onsite service delivery team providing services and support to Marsh and Mercer Canada.

- Team leadership, supervising over 60 employees in 2007;- Participate as responsible for the CEDOC in the implementation for records management project;- Improve processes in order to meet customer’s expectations;- Promote the use of the document control system and offer training on how to use it;- Ensure that documentation center meets client’s needs;- Advice on procedures for external storage of documents (offsite storage);- Evaluation of the routines in agreement for the objectives of the established goals, responsibility under the team;- Implementation of methodology for temporality of physical documents.

- Experience in the organization of archives in the legal area;- Adept at controlling the information management systems;- Team leadership;- Physical inventory control;- Advice on procedures for external storage of documents (offsite storage);

- Implementation and coordination of the digitalization project of the documentation in Metropolitan Life Insurance Company in 2005;- Accomplishment of flowcharts;- Competent with word processing and PowerPoint applications / presentations;- Preparation of standard to meet requirements for control of records and data management systems;- Team leadership.

Provide general reference services and help the students make effective use of the library's resources by advising them on the use of the catalogue and website.

Provide general reference services and help the students make effective use of the Library's resources by advising them on the use of the catalogue and website.