Carolyn Moore Email and Phone Number
Carolyn Moore work email
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Carolyn Moore personal email
10+ years of hospitality sales experience exceeding annual goals through proactive and reactive sales efforts. I have supported 70+ branded hotels in 3 different markets in the Northeast. I currently support a portfolio of 20+ accounts for Marriott International and serve as their global representative. I strongly believe in cultivating and nurturing customer relationships throughout the sales process in order to build client trust and retention. Working in the hospitality industry for 12+ years has strengthened my resilience and team player attitude.
Marriott International
View- Website:
- marriott.com
- Employees:
- 206259
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Senior Account ExecutiveMarriott InternationalUnited States
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Senior Account Executive, Mid-Market CorporateMarriott International Oct 2022 - PresentBethesda, Md, Us
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Sales Executive- Boston Marriott Long Wharf And Renaissance Boston WaterfrontMarriott International May 2021 - Oct 2022Bethesda, Md, Us● Surpassed 2022 year to date total hotel transient, special corporate and retail revenue goals by 35%● Successfully contracted 15 local negotiated rates for 2022 resulting in 510 total room nights year to date
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Sales Executive- Aloft Boston Seaport District And Element Boston Seaport DistrictMarriott International Jun 2019 - May 2021Bethesda, Md, Us● Exceeded 2019 annual sales goal by 67%, booking $984,957 in revenue● Hand-picked to serve on Covid-19 response team to mitigate fallout by supporting six downtown Boston hotels, maintain key account relationships, and drive revenue growth despite catastrophic industry downturn● Responsible for implementing and executing sales strategies for three major hotels, collaborating with senior leadership and key stakeholders● Managed a diverse portfolio of 30 long-term accounts, tailoring product offerings to satisfy client objectives while exceeding revenue targets.
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Opening Sales ManagerMarriott International Jan 2018 - Jun 2019Bethesda, Md, Us● Surpassed the Courtyard by Marriott Boston Downtown/North Station hotel opening sales goal by 60%, achieving Courtyard Hotel Opening of the Year 2018● Consistently exceed quarterly individual sales goals by 15% within the first full year● Developed strategic partnerships with community organizations during the pre-revenue phase of the hotel opening to secure an advantage over the competition ● Executed successful site inspections and receptions for current and prospective clients● Uncovered new corporate business in the market utilizing multiple Marriott sales channels
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Regional Sales ManagerMarriott International Jun 2016 - Dec 2017Bethesda, Md, Us•Manage the group sales efforts of 70 Marriott brand hotels while maintaining an average quarterly revenue of 127% over the past twelve months. • Assist customers in aligning preferences with brand needs and actively up-sell each business opportunity to maximize hotel revenue and drive customer loyalty by using the Customer Focused Sales Call Process.• Build relationships with key internal and external area sales counter-parts and stakeholders to book optimal leads, increase hotel attainment and secure dozens of repeat clients.• Negotiate sales contract terms including revenue and legal clauses to serve the customer while protecting hotels and achieving over 50% closure. • Leverage enterprise systems to process business correspondence, create contracts, and other related booking documentation to ensure that business is turned over properly and in a timely fashion for quality service delivery.
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Sales Administrative AssistantMarriott International Jun 2015 - Jun 2016Bethesda, Md, Us• Executed contract actions valued at $2.5M, including contract awards, modifications, and options in support of 70 hotels, 4 Marriott hotel brands• Facilitated the needs of management staff, ensuring 100% completion of group taskings in accordance with regulatory guidance• Led administrative reporting team responsible for running various reports utilized by leadership team to develop and implement strategic policy• Extensive experience in customer interaction, document tracking and development, meeting planning, and fiscal management
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Front Desk RepresentativeMarriott International May 2014 - May 2015Bethesda, Md, Us• Wentworth by the Sea, Hotel & Spa, a 161 room AAA Four Diamond historic hotel, managed as a franchise property through Ocean Properties, Limited• Mastering Marriott’s property management system of MARSHA (Marriott Automated Reservation System for Hotel Accommodation) and performing assigned duties including checking guests in and out of the hotel, issuing room keys, reviewing and posting guests’ folios, walking guests, and queuing rooms• Provided excellent guest satisfaction through performance of service recovery, up selling rooms, and customizing service and accommodations to guests’ experience in their needs and desire• Executing other front office duties including concierge, operator, and communicating through different departments of the hotel including housekeeping, food and beverage, sales and catering, and engineering
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Resort Operations InternPompano Beach Club May 2013 - Nov 2013• Cross trained in rotation of operational positions of the resort such as being a Front Desk Agent, Housekeeping Assistant, Cocktail Server, Beach Bar Attendant, and Water Sports Attendant• Presented tours of the resorts for potential guests in up selling the resort in order to maximize revenue• Knowledge of point of sale restaurant computer software, Aloha in table seating and taking orders• Act as a private concierge to guests in presenting information of the area and where to go for dining, shopping, and entertainment to personalize guests’ interests
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Deli StationUniverstiy Of New Hampshire Philbrook Dining Hall Aug 2011 - May 2012Durham, New Hampshire, Us -
Hostess, Waitress, To-Go ServerOutback Steakhouse Jul 2009 - May 2012Tampa, Fl, Us• Trained 10 new employees and conducted training meetings• Greeted guests as they enter and accommodate guest request in a professional and friendly manner
Carolyn Moore Skills
Carolyn Moore Education Details
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Unh Peter T. Paul College Of Business And EconomicsHospitality Management -
Bedford High School
Frequently Asked Questions about Carolyn Moore
What company does Carolyn Moore work for?
Carolyn Moore works for Marriott International
What is Carolyn Moore's role at the current company?
Carolyn Moore's current role is Senior Account Executive.
What is Carolyn Moore's email address?
Carolyn Moore's email address is ca****@****ott.com
What schools did Carolyn Moore attend?
Carolyn Moore attended Unh Peter T. Paul College Of Business And Economics, Bedford High School.
What skills is Carolyn Moore known for?
Carolyn Moore has skills like Leadership, Powerpoint, Social Media, Sales, Microsoft Powerpoint, Event Planning, Restaurant Management, Food And Beverage, Microsoft Office, Microsoft Word, Microsoft Excel, Social Networking.
Who are Carolyn Moore's colleagues?
Carolyn Moore's colleagues are Amitabh Prasad, Sunil Rathod, Cyril Onyeachonam, Waleska Valero, Chris Crotty, Heather Combs, Vince Anduze.
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