Kelly Chan Email & Phone Number

Business Applications Infrastructure • Managing the firm’s infrastructure environment, understanding the clients’ requirements and providing optimal infrastructure advice.• Assisting senior managers with the annual budget process. Reviewing available funds and project needs for the next period, making purchasing decisions based upon business units’ requirements and forecasting capacity growth trends.• Liaising with the global services teams to ensure the smooth running of the storage environment through pro-active analysis, capacity planning and performance management.

Strategy, Proposition and Channel Division• Conducted in-depth research on competitor behaviour and trends.• Performed comparative analysis in different service channels of the bank and its competitors.• Created presentation proposals on new corporate strategies for the senior management.• Co-operated with marketing and front-line customer teams to launch new Commercial Transaction Centres.

Business Banking Division• Communicated and interacted extensively with small and medium-sized enterprise clients on banking product needs, with emphasis on developing a long-term and thorough client relationship.• Organized various marketing activities as well as preparing credit proposals and sales reports.• Assisted in cross-selling products to clients, building and managing of the client portfolios.

Master Of Science (Msc), Financial Computing

Activities and Societies: Chinese Undergraduates’ Students Society

Bachelor Of Science (Bsc), Statistics And Economics