Kelly Chan Email & Phone Number

• Business Applications Infrastructure
• Managing the firm’s infrastructure environment, understanding the clients’ requirements and providing optimal infrastructure advice.
• Assisting senior managers with the annual budget process. Reviewing available funds and project needs for the next period, making purchasing decisions based upon business units’ requirements and forecasting capacity.
• Liaising with the global services teams to ensure the smooth running of the storage environment through pro-active analysis, capacity planning and performance management.

• Strategy, Proposition and Channel Division
• Conducted in-depth research on competitor behaviour and trends.
• Performed comparative analysis in different service channels of the bank and its competitors.
• Created presentation proposals on new corporate strategies for the senior management.
• Co-operated with marketing and front-line customer teams to launch new Commercial Transaction Centres.

• Business Banking Division
• Communicated and interacted extensively with small and medium-sized enterprise clients on banking product needs, with emphasis on developing a long-term and thorough client relationship.
• Organized various marketing activities as well as preparing credit proposals and sales reports.
• Assisted in cross-selling products to clients, building and managing of the client portfolios.

Master Of Science (Msc), Financial Computing

Activities and Societies: Chinese Undergraduates’ Students Society

Bachelor Of Science (Bsc), Statistics And Economics