Sr. Case Analyst
Oversaw a team of seven individuals responsible for efficiently handling a substantial influx of lead submissions, ensuring their timely processing and subsequent approval by underwriters for claimant funding.* Facilitated the onboarding and training of fresh recruits, conducted annual and semi-annual performance evaluations for team members, established objectives, monitored daily advancements, and implemented departmental protocols* Reviewed leads from account executives and brokers to ensure all information is within compliance* Performed detailed background searches on claimants and attorneys* Researched case files and retrieved mandatory missing case info* Notated background summary of any potential concerns discovered during searches, empowering underwriters to determine funding eligibility* Cultivated lasting partnerships, streamlining document collection, underwriting, and funding