Oversaw a team of seven individuals responsible for efficiently handling a substantial influx of lead submissions, ensuring their timely processing and subsequent approval by underwriters for claimant funding.* Facilitated the onboarding and training of fresh recruits, conducted annual and semi-annual performance evaluations for team members, established objectives, monitored daily advancements, and implemented departmental protocols* Reviewed leads from account executives and brokers to ensure all information is within compliance* Performed detailed background searches on claimants and attorneys* Researched case files and retrieved mandatory missing case info* Notated background summary of any potential concerns discovered during searches, empowering underwriters to determine funding eligibility* Cultivated lasting partnerships, streamlining document collection, underwriting, and funding

Construction* Submitted permit applications to the City, tracked and distributed permit review comments to consultants and General Contractor* Efficiently managed construction drawings, submittals, RFIs, owner notices, and lien logs and actively pursued consultants for responses on modifications* Co-ordinated Shop Drawing Review and transfer of documents to consultants* Recorded and distributed meeting minutes* Set up and co-ordinated installation of all utility and postal accounts for both residential and commercial buildings* Managed database for costs vs budgets* Did construction plan takeoff analysis and mark-up plans using Bluebeam* Prepared weekly PowerPoint project updates for investorsAccounting* Vendor Set up - acquired and entered W9s, COIs* Entered contracts into Yardi* Invoicing - verified invoices and pay applications aligned to Main contract before initiating approval process* Monthly Job Cost reports - ensured invoices are entered correctly on internal financials

* Managed over 200 shows annually, effectively operating within or below client's allocated budget, while consistently attaining company's profit margin targets of 30-50% for all projects* Produced budget estimates for clients’ trade show services* Managed event logistics, packing, shipping, schedules, labor, electrical arrangements, lighting setup, and carpet and furniture rentals* Maintained up-to-date reporting for all trade show calendars, schedules, expenses, reconciliations* Created inventory catalogs, delivery schedules, instruction kits for field supervisors* Lead project meetings for pre- and post-event meetings

Executive Assistant* Supported C-level executives by efficiently coordinating schedules, documenting meeting minutes, organizing travel arrangements, overseeing calendars, managing emails, preparing expense reports, and handling phone calls* Conducted research on various topics of highly confidential nature* Produced proposals, reports, qualifications packages, marketing packets and internal presentations* Created sales pipeline program and established new filing standards* Processed client and vendor invoices and assisted with accounts receivable collectionOffice Administrator* Managed daily operations of the Duluth office, including telephone/voice mail systems, equipment, and maintenance. negotiated vendor contracts, ordered supplies and planned office parties* Created yearly office budget for capital purchases* Onboarded new employees* Processed accounts receivable and accounts payable invoicing

* Processed owner contracts / subcontracts, marketing packets, proposals and bid qualification packages* Prepared meeting agendas, minutes and distribution lists* Processed purchase orders* Maintained customer and vendor databases* Inventoried and ordered office supplies and equipment* Acted as point of contact between vendors, contractors and internal employees

Executive Assistant / Trade Show Coordinator* Supported executive sales management with arranging domestic/international travel, managing calendars, creating expense reports and screening e-mail correspondence and telephone calls* Processed invoices and check requests* Scheduled meetings, prepared meeting agendas and meeting minutes. Distributed communications to employees and customers* Planned and coordinated annual sales meetings for a team of 30+ worldwide employees. Managed entire process for 30+ trade shows annually* Maintained budgets, trade show expenses and reported on variances. Generated and distributed report of sales leads resulting from trade show attendees. Managed trade show calendar and handled any conflicts as they arose* Coordinated with trade partners and vendors while achieving quality and revenue objectives* Organized resources for trade shows and maintained inventory of equipmentProcurement Specialist* Assisted in vendor contract negotiations resulting in annual savings of $200K. * Analyzed and improved inbound and outbound freight costs* Developed a proactive backorder process to alert internal customers of product availability or substitute products when necessary* Processed product and service orders for 10 veterinary labs nationwide* Assisted operations managers and quality teams in standardizing materials and methods used nationwide* Maintained vendor relationships to ensure accurate and timely delivery of product* Assisted accounts payable department with invoice resolution

* Managed the CEO's complex and frequently changing travel arrangements and coordinated the pre-planning of trips* Managed external contacts for the CEO and kept track of periodic communication needed for priority contacts* Assisted in creating, editing and negotiating supplier contracts * Created expense reports, budgets and filing systems* Processed travel expenses and reimbursements * Distributed company-wide announcements, booked conference rooms and coordinated catering * Answered and managed incoming and outgoing calls while recording accurate messages * Opened and properly distributed incoming mail* Responded to inquiries on behalf of the CEO via email and telephone * Assessed urgency and priorities before accepting or declining appointments and meetings with the CEO* Obtained signatures for financial documents and internal and external invoices