Kelly Child Email & Phone Number

California, United States

Lannion, Brittany, Fr

Identify key markets in which to perform marketing activities and business collaboration to achieve growth goals. Sales of high pulse energy laser systems for use in laser induced breakdown spectroscopy, environmental LiDAR, 3D geospatial LiDAR, bathymetry, particle imaging velocimetry and a variety of high energy physics research applications that help make the world go around.

Olching, Bavaria, De

Responsible for selling laser modules into machine vision products and manufacturing processesResponsible for identifying new key OEM accounts through a variety of prospecting activitiesKey OEM account managementWriting trade articles for publications to expand marketing reach to targeted niche markets

Orlando, Florida, Us

Responsible for sales of spectrometer equipment and accessories to universities, labs, tech incubators and companies from a wide range of markets.Managing existing OEM accounts and developing new accounts in Western US.Serving as primary contact and liaison for customers; supporting both technical and logistics issues.Identifying potential growth markets and prospecting for new business.Generating quotes and working with teams to develop price and lead times and generating revenue forecasts to meet targets.

Responsible for several areas of manufacturing engineering at femtosecond laser start up. Owner of both free-space and fiber-optical component assy processes, testing and quality assurance. Responsible for all metrology equipment acquisition, maintenance and performance. Conducted technical engineering review of completed laser systems by reviewing sensor trend data and critical to quality build issues. Selected milestones and accomplishments:• Established maintenance and calibration program for all splicing equipment and test and measurement equipment resulting in improvement of process variation. Monitored processes using process control tools.• Developed and implemented quality improvement and recovery plans for optics quality issues for a broad range of optical components such SESAM reflectors, collimating lenses, gratings, and specialty mirrors. This mitigated down time and prevented future failures.• Led engineering efforts to determine failure mode for mode-locked laser. Identified key process variables and solution resulting in ~80% reduction in field failure and savings of >$40K/year in field service operating costs.• Worked with VP of Operations and production management to establish quarterly capital expense budget, capacity increase plans and recommended required and preferred technologies. This enabled quick and efficient implementation to meet demands of high volume production increase plans.

Chandler, Arizona, Us

Responsible for managing all issues regarding product quality, specifications, production support and sales/marketing support. Responsible for reducing product cost, reducing RMA rates through continual improvement projects and directing manufacturing engineering efforts for 4 solid state laser product lines, some built by contract manufacturers in Thailand and China and some by JDSU in San Jose.Selected milestone and accomplishments:• Set up and performed experiments and Gage R&R to identify root cause of low lifetime and coating failure, this effort resulted in increased laser lifetime on one product line from 400 hours to over 3000 hours, while decreasing the In-Warranty RMA rate from 20% to <1% and improving cycle time and product margin, by reducing scrap rates. Received recognition plaque for JDSU from customer for sustained high vendor rating.• Successfully managed business relationship with Thailand contract manufacturer and maintained >90% first pass yields on UV laser product.

Responsible for sales of beam profiling equipment for US west coast region, UK and western Europe. Prospected to find new customers and used professional sales tools to progress the customer through each phase of the sales cycle. Attended trade shows, provided on-site demos and provided field service to support customers.Selected milestones and achievements:• Worked with materials processing company in developing an OEM beam measurement solution to address real-time monitoring of beam profile leading to a contract that increased yearly revenue by 10%.• Provided product training and sales support to sales distributors and reps in Europe. Visited European customers with reps to provide product demonstrations; generated >50% increase in sales activity and established solid working relationships with reps.• Successfully gained new business accounts that grew the customer base and yielded 30% sales growth in my account portfolio.• Completed a one year Sandler Sales training course as a sales department and successfully implemented the methodology in my approach to sales resulting in more productive interactions with customers.

Responsible for sales of optics and management of custom optics development projects to support laser business units within the global organization. Developed cost and lead time for quotes, placed orders and followed up on delivery and quality.• Met regularly with laser engineers and organization leaders of both U.S. and European laser business units. Discussed optics needs, conducted quality performance surveys and improved intracompany business relationships. This led to measurably higher levels of customer satisfaction and better project planning.• Developed a functional quote and order administration process, with inputs from stakeholders, resulting in increased on time delivery, fewer manufacturing flaws, and better organization of front end of business.• Responsible for management of custom optics development projects. Determined best way to manufacture substrate and coated optics internally or whether to outsource depending on specification requirements and fit of opportunity against business objectives. Pulled together internal coating and fab engineers to develop build plans, costing for quote pricing and assess lead times, technical risks and specifications.

Albuquerque, Us

Responsible for supporting existing customers with technical support, product selection, sales quotes and placing purchase orders. • Worked with customers to discuss optical design solutions for their applications and to recommend the best optical components to meet their needs. Provided quotes, processed purchase orders. Worked with sales team to meet and exceed sales revenue goals by up to 90% growth in one year.• Made customer visits to support technical issues and also to uncover and develop new business opportunities.• Developed new business proposal to enter biotech optical filter and opto-mechanical subassembly market and worked with regional sales account managers to nurture potential OEM customer. Performed market research on optical filter market for biotech and fluorescence applications. Developed sales and marketing media material, catalogue graphics and published technical article in OE magazine.

Andover, Massachusetts, Us

• Worked with new business review team to assess new opportunities for thin film coated optics, following a stage and gate engineering process, resulting in launch of innovative new products. Supported marketing by reviewing customer specifications, conducting metrology gage R&R with customer, analyzing customer applications and resolving product performance issues with customer; resulted in increased product acceptance rates of up to 99%.• Developed DWDM manufacturing processes, metrology, process control. Woked with team to achieve 400% growth in one year. Researched physical, thermal and optical properties of thin film filters resulting in a better understanding of the product and improved product support.• Developed text and graphical work instructions for assembly of lasers and power supplies.

Bachelor'S Degree, Physics With A Concentration In Lasers And Optics

Certificate, Sales