Kelly C. Email & Phone Number

Austin, Texas, Us

Women at CertifID exist to provide support and help in personal or career development and to create a safe space where employees can bring their whole selves to the table.

Austin, Texas, Us

• Lead vision, strategy, and roadmap of a machine learning payoff reader product from user research to market validation and prototype. The product nearly eliminates manual data re-entering for customer law firms and is projected to add 20% to our company's ARR• Developed and executed the API integration roadmap, securing enterprise contracts exceeding $6M in annual value• Owned third-party provider relationships and led collaborative development with 7 tech teams across EU, US, and AS• Accelerated tech migration by manager's estimate of 35% while maintaining 0 critical issues through and after launch• Led 6 cross-functional teams (Sales, Customer Success, Support, Finance, Trust & Safety, Data) to double product delivery speed toward a $20M ARR goal• Created a data intake program, hired and managed the first Data Science Intern• Led company-wide demos, updates, and workshops to foster product team culture in expansion from 1 to 4 PMs

Mclean, Va, Us

• Co-led a significant technical migration to microservices, projected to achieve $300M in annual savings• Designed and implemented an ETL pipeline processing over 30M daily real-time transactions• Developed an API for 11,000 engineer users, enabling diverse use cases, including fraud detection and rewards

Austin, Texas, Us

• Improve availability to new sources and volume of data by 85% by implementing API integration • Reduced errors by 75% in 2 weeks by building a feature that automates the QA process for HR data• Enable strategic goal of increasing revenue by up to $7M/year by creating dashboard products that meet the needs of stakeholders from sales agents to C-suites to increase customer retention and reduce cancellation

- Accelerated timeline by 40%; managed 10 designers, editors, media producers, developers, and QA on 3 continents- Led a team of 4 Instructional Designers and 2 copyeditors to launch 6 undergraduate courses for Northeastern University to create engaging online learning experiences for 900+ students.- Owned the entire project from end to end to launch an online course for the US Department of State. The course will be training special agents on how to fight international criminals.- Collaborated cross-functionally with internal media teams and client teams on status reports, risk assessment, and escalation

- Produced a 6-week program after owning the entire project in 3 months from proposal and instructional design to recommendations for the next iteration; 86% of participants reported improvement in their well-being and productivity- Secured $100k in funding and launched a peer-to-peer mentorship program called “Coach it Forward” that was used by 30+ tech leaders from Thiel Fellow to YC founders- Increased enrollment rate by 18% and 2X revenue for the next course cohort of "Own Your Magic" - leadership course for entrepreneurial women - by conducting user interviews, quantifying student outcomes, and synthesizing feedback for improvements- Prototyped and built an interactive and personalized 10-module web app course called “Systematizing Creativity” within 1 month while selling a $250 exclusive workshop to 8 startup leaders such as the CTO of a Sequoia-backed startup

Joyable (a mental health employee benefit startup)- Saved 200+ hours of senior management time by designing and coding a HIPAA-compliant Partner Success dashboard80,000 Hours (a social impact YC non-profit)- Streamlined applicant funnel and reduced projected coaching cost by 10% after coding a data science product that automates the applicant scoring process so 80,000 Hours could optimize their career change values per client by 60%

Clients include Pear VC, Hone Capital, Concrn, 23&Me, Indiegogo, Stream Token, The Astronauts SEL, and many Bay Area conferences & parties. - Produced 4+ years of marketing videos for Pear VC by working next to their Community and Operation Managers. Our rebranding videos contributed to a $75M new venture fund.- Spearheaded 10 series of video stories for The Astronauts, an ESL education startup from brainstorming, interviewing, budgeting to video editing. Resulted in 51k of grant funding

- Led multiple workshops from habit design, mindfulness to creative coding.- Hosted a daily mentor pod of 4 students.

Taipei, Taiwan, Tw

Qualitative & quantitative user research for Liv's rebranding project -- figuring out how we can make cycling the new yoga for women. Presented research findings to the CEO and CFO of Giant Bicycle.

B.A., Economics | Visual Arts

Bachelor Of Arts (B.A.), Exchange Program For Top Students

Data Science