Kelly Condron Email & Phone Number

Southfield, Michigan, United States

• Support account and project management teams to clarify clients’ business requirements,identify opportunities, strategize training solutions, and manage client expectations • Develop curricula to meet clients’ long-term business needs • Design training, including web-based, in-person and virtual classroom, self-study, andtrainers’ training, and training evaluation and sustainment strategies • Facilitate planning sessions involving clients, subject matter experts, and/or Alterispersonnel, as needed, to finalize training design, define training deliverables, and determinedevelopment steps • Oversee development of training deliverables on complex projects /accounts • Design and develop training deliverables, such as, storyboards, facilitator and participantmaterials, and training evaluation materials • Design and develop performance support resources, such as, job aids, reference guides, and manager sustainment guides • Coach and mentor Instructional Designers and Training Specialists • Coach facilitators to deliver training as designed

• Collaborated with business stakeholder to determine needs and approach for variety of learning and development projects.• Managed the creation of learning deliverables, including: eLearning, instructor-led training, and performance support tools. • Incorporated required attendance monitoring for professionals to receive CPE and prepared documentation for CPE accreditation and review. • Prioritized work and adjusted, as needed, based on varying priorities.• Provided feedback and guidance on project deliverables. • Facilitated completion of projects by coordinating with business stakeholders, subject matter experts, and internal and external learning and design resources.• Developed and managed project timelines, to include key milestones for completion of project deliverables.• Strategized on marketing and communication plan for launch of new learning products.• Provided guidance and direction on plans for metric dashboards.• Identified and executed updates to maintain program content and materials.• Monitored and tracked upcoming action required to ensure the successful delivery of programs and offerings.

Mosaic acquired i3Logic in 2021• Collaborate with business stakeholder to determine needs and approach for variety of learning and development projects.• Create learning deliverables, including: eLearning, instructor-led training, and performance support tools.• Facilitate completion of projects by coordinating with business stakeholders, subject matter experts, and internal and external learning and design resources.• Develop and manage project timelines, to include key milestones for completion of project deliverables.• Strategize on marketing and communication plan for launch of new learning products.• Provide guidance and direction on plans for metric dashboards.• Identify and execute updates to maintain program content and materials.• Monitor and track upcoming action required to ensure the successful delivery of programs and offerings.

Greater Detroit Area

• Coordinate and execute communication plans and strategies in support of change management and learning.• Assist clients with instructional design and development strategy.• Create learning deliverables, including: eLearning, instructor-led training, and performance support tools.

Greater Detroit Area

• Designed and developed training programs and products according to customer specifications. • Assisted with the development and execution of eMarketing strategies for small businesses and start up companies.• Worked with a large, global public accounting firm to produce two, public-facing informational websites. Responsible for writing website content and editing/proofing deliverables.• Designed and developed Ford Motor Company fleet service support training program.

Troy, Michigan, United States

• Conducted analysis and designed solutions that met client needs and requirements. • Designed and developed custom training content deployed through blended, instructor-led, e-learning, or electronic performance support solutions.• Responsible for all marketing and promotional materials for TAM® of Nevada. Worked with marketing partners and creative professionals to deliver the following: Web site, brochure, direct mail campaigns, etc. Managed blog and social media channels.

• Design/developed custom training programs for MSX International, Ford Credit, CDI Corporation, PlanTech, SPX Corporation, K-mart, Ford Motor Company, General Motors Corporation.• Researched/developed competency and behavior matrices used for performance evaluations of staff at Michigan Family Independence Agency.• Worked through ASG Renaissance at Saturn Engineering & Electronics to document processes/procedures. Developed standard format for process flowcharts and procedures for the documentation of business and manufacturing processes for Saturn. Created process flowcharts and web-based procedures (work instructions) for various business processes (shipping, production planning, etc.) through research and client interviews.

Southfield, Michigan, United States

• Analyzed training requirements for Ford customers, Ford suppliers, and PeopleNet internal staff members. • Cultivated team environment by involving team members in the decision-making process. • Effectively managed change and conflict resolution. • Supervised and coordinated the day-to-day completion of projects. • Planned, reviewed, and evaluated employee performance. • Planned and tracked adherence to annual budget. • Managed the selection of a vendor to implement an international employee survey. • Coordinated internationally represented meetings and facilitated the decision-making process.

B.S., Human Resources

Education record