Kelly Chong

Kelly Chong Email and Phone Number

Customer Enablement and Success Manager
Kelly Chong's Location
Boca Raton, Florida, United States, United States
About Kelly Chong

Sales Enablement Specialist with a robust background in sales strategy and event management, excelling in using Salesforce and Zoom to enhance client interactions and optimize lead conversion. Demonstrates a strong command of strategic planning and project management, underpinned by a commitment to team collaboration and innovative sales tactics. Proven track record in driving sales effectiveness through comprehensive cross-departmental teamwork.Skills:- Sales - Persuasion- Public Speaking - Presentation - Customer Services- Collaboration - Process Optimization - Facilitation - Communication- Virtual Work Technologies: - Zoom- Slack- Google Suites: Drive, Gmail, slides etc.. - Powerpoint- Salesforces

Kelly Chong's Current Company Details

Customer Enablement and Success Manager
Kelly Chong Work Experience Details
  • Edx
    Admissions Field Events Manager ( Bootcamp)
    Edx Apr 2020 - Apr 2024
    Boca Raton, Florida, United States
    Collaborate with the Marketing team and key stakeholders to develop and execute webinars in-person and virtually* Resulted in 3% enrollment rate and decreased marketing spending. • Hosted 200+ webinars revamping process through focus groups and training enhancement. • Oversaw multiple projects and supported various departments.• Demonstrated excellent phone etiquette and effective communication skills.* Sales-minded public speaker and education industry leaderSales enablement and product evangelism through event strategies to enhance attendance, engagement, lead generation, and revenue, prioritizing client/prospect experience - Expert in boot camp process, engaging and guiding prospective studentsFlexibility to work part-time hours on a remote basis, accommodation clients across different time zonesDeveloped resources, documentation, and guides simplifying technical language and facilitating smoothing integration within departments Strong problem-solving skills and ability to analyze client needs Excellent phone etiquette and strong communication skills
  • Edx
    Admissions Adviser
    Edx Oct 2019 - Apr 2020
    Trilogy Education Purchased by 2U, EdxEffectively navigated the higher education operations landscape, encompassing financial aid, enrollment management, and student success initiatives.• Enrolled 15+ students within six months.• Promoted to Events Manager due to excellence in verbal and written communication.
  • Motionpoint
    Sales Development Strategist
    Motionpoint Jun 2018 - Aug 2019
    Coconut Creek, Fl
    Researched and developed sales strategies to fit customer profile • Achieved a 75% conversion Rate.• 3 out of 4 Researched accounts converted into booked appointments with our sales team• Salesforce• 3 out of 3 mentees found employment post internshipsAssembled educational resources for interns to develop professionally
  • Worldwide Express
    Account Manager
    Worldwide Express May 2017 - Jan 2018
    Boca Raton, Florida
    Consult on logistical and supply chain practices and provide optimal customer satisfaction • Managed a $100k book of business, ensuring consistent client satisfaction and retention.•. Provided Tailored support to both new and existing clients, resulting in enhanced relationships and increased loyalty.
  • Enterprise Holdings
    Assistant Manager
    Enterprise Holdings Jul 2015 - May 2017
    Boca Raton, Florida
    Drive sales, mentor and train new employees, and grow book of business. • Promted from Trainee to Manager within 1 year • Awarded Excellent Customer Service annually
  • Enterprise Holdings
    Station Manager
    Enterprise Holdings Jan 2015 - Nov 2016
    Miami/Fort Lauderdale Area
    Driving Sales & Service in the second largest airport
  • Enterprise Holdings
    Management Trainee
    Enterprise Holdings Jun 2014 - Mar 2015
    4110, 4104( Arc & 4197), 41Ff
    - Passed Grill with 97% March 26, 2015
  • American National Property And Casualty Company
    Human Resource Recruiter Intern
    American National Property And Casualty Company Jan 2014 - Apr 2014
    Springfield, Missouri Area
    Source applicants Review and update Internal Job Postings Research and attend Career Expos, Job Fairs, etc. Screening interview Review References and backgroundSpecial ProjectsResearch and present process improvement ideas for current vendors Recruitment materials/manuals.
  • Evangel University
    Office Assistant To The Residence Director
    Evangel University Aug 2011 - Apr 2014
    Spence Hall
    Created Training ManualAssist Residence Assistant with Guest/Student
  • Evangel University
    Assistant Chapel Coordinator
    Evangel University Aug 2011 - Jan 2014
    Springfield, Missouri Area
    Tardy Scanning Attendance Check
  • Evangel University
    Guest Assistant
    Evangel University May 2013 - Aug 2013
    Springfield, Missouri Area
    *Job Shadow: Hiring Process For New Office Coordinator Analyzed Application ProcessScheduled Interview's

Kelly Chong Education Details

Frequently Asked Questions about Kelly Chong

What is Kelly Chong's role at the current company?

Kelly Chong's current role is Customer Enablement and Success Manager.

What schools did Kelly Chong attend?

Kelly Chong attended Pepperdine Graziadio Business School, Evangel University.

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