Kelly Felice Email & Phone Number

North Miami, Fl

Nassau, Bahamas

Miami, Florida

Spearheaded operations for all in-house events for a fine dining establishment with locations in London, U.K. and Dubai, UAE. Cultivated strong relationships with area businesses and the public to drive regional branding awareness. Oversaw daily activities for 10 staff to ensure timely and quality service. Led training initiatives for front of house and reception staff to maximize productivity and create memorable guest experiences. Administered bookings of venue by managing a calendar for… Show more Spearheaded operations for all in-house events for a fine dining establishment with locations in London, U.K. and Dubai, UAE. Cultivated strong relationships with area businesses and the public to drive regional branding awareness. Oversaw daily activities for 10 staff to ensure timely and quality service. Led training initiatives for front of house and reception staff to maximize productivity and create memorable guest experiences. Administered bookings of venue by managing a calendar for multiple programs and special events.*Formed a Reception Team to meet increasing clientele demands while streamlining event planning processes.*Managed events for diverse occasions and special events with 20+ guests each. Show less

Ibiza - Spain

Managed all reservation accounts and reported financial status to upper management. Prepared post-event reports to showcase net revenue and itemized profit margins. Assisted General Director and Food & Beverage Manager with Front of House operations. Built strategic alliances with industry partners and clientele and served as primary liaison with hotel and independent concierges worldwide.*Ensured inventory and cost by negotiating venue availability, exclusivity price, food and beverage… Show more Managed all reservation accounts and reported financial status to upper management. Prepared post-event reports to showcase net revenue and itemized profit margins. Assisted General Director and Food & Beverage Manager with Front of House operations. Built strategic alliances with industry partners and clientele and served as primary liaison with hotel and independent concierges worldwide.*Ensured inventory and cost by negotiating venue availability, exclusivity price, food and beverage options, payment methods and cancelation policy. *Administered a comprehensive production budget and planned logistics to allocate resources.*Served as International Franchise Project Coordinator, identifying growth opportunities by conducting market research and talking to potential investors about franchise terms and negotiations.*Developed new department processes to improve daily reservations and Front of House service that drew high praise and repeat and referred business from VIP guests. Show less

Ibiza - Spain

Strategically developed and implemented supply chain strategies covering all services and supplier processes to deliver maximum value, leverage, and standardization. Used strong quantitative and qualitative skills to identify opportunities to lower costs and increase efficiencies.*Negotiated and executed purchase orders and vendor contracts to support the critical business needs.*Managed all activities that develop relationships with suppliers.*Negotiated pricing and business… Show more Strategically developed and implemented supply chain strategies covering all services and supplier processes to deliver maximum value, leverage, and standardization. Used strong quantitative and qualitative skills to identify opportunities to lower costs and increase efficiencies.*Negotiated and executed purchase orders and vendor contracts to support the critical business needs.*Managed all activities that develop relationships with suppliers.*Negotiated pricing and business terms with an aggressive stance on cost reduction. Show less

Ibiza - Spain

Devised branding campaigns and planned PR via media relations and community outreach for pre-parties at island clubs such as Pacha, Amnesia, Privilage and Space. Produced live radio broadcasts for Kiss FM, 40 Principales Radio that broadcast to more than 80 countries and Galaxy FM.*Helped plan launch of the Pioneer CDJ 2000 in the Mambo Recording Studio.*Promoted BBC Radio 1 Live Broadcast with Pete Tong for annual weekender Ibiza events.

Bachelor'S Degree, International Business

Activities and Societies: Kappa Delta Minor in Spanish

Study Abroad Program, International Business

Activities and Societies: Internship at Provencia Tourism Office Completed internship with Provencia Department of Tourism

Education record