Service Delivery Manager
CurrentProvide exceptional support and oversight to PMO team members. Perform a wide range of department functions with a core focus on ensuring the timely and accurate completion of complex and impactful projects. Coordinate and execute project planning to enable staff to enhance productivity and exceed corporate objectives. Collaborate with cross-functional teams and management to synergize efforts in accordance with plans and maintain consistency within projects without sacrificing quality. Regularly evaluate project progress, identifying areas in need of improvement and implementing corrective measures when necessary. Responsible for ensuring documentation for projects adheres to guidelines and requirements. Provide regular project progress reports and project completion reports for all key stakeholders. Monitored KPIs and produced forecasts.Collaborate with department leaders of other functional areas of the company to design or refine efficiency promoting process improvements.