Involved in various IT transformation projects providing business analysis and documentation for sales applications and homebuyer web-based tools. Work with project teams to understand business needs, translate them into requirements and deliver effective, value-added solutions.

• Facilitated the set up and rollout of a new online retail environment for multiple builders. Coordinated schedules, timelines, information exchange and progress between the customer, internal departments, and the end users. • Created new processes for data collection across different internal and external user groups. Established and provided reporting to management in order to analyze employee performance and improve departmental communication.• Created an option reference book that is now used across multiple divisions and departments.• Lead, train, and oversaw the Options Department to ensure data accuracy and client satisfaction.• Worked with clients and quickly established working relationships to create an efficient and profitable option structure that is unique to their individual needs and business requirements.• Maintained margin and retail accuracy amongst thousands of options across numerous accounts and regions.• New builder option set up between multiple builder and internal computer systems.

Designed and produced three different comprehensive option books encompassing all home selections and choices offered to buyers. Book has proven to be an invaluable tool for customer sales and internal training purposes. Prototype has been released nationally.Coordinate schedules, timelines, and progress between all vendors, internal departments, and corporate team for new option creation and release. Analyze competitive market value and demand for new product lines.Arrange and lead option training for all internal departments and create all necessary training materials.Uplifted gross profit by 5% on overall option sales by analyzing frequency, consumer demand, and costs in order to determine optimal margin level.Key member in the Enterprise One Conversion team working to set-up and roll-out new operating system in pilot division. Problem solving of all option, retail, cost or system-related concerns, questions, and problems that arise in the field and office. Created, drafted and edited several national and local training documents, instructional guides, and manuals.

Coordinated all aspects of the Options/Upgrade process in the Interior Design Center. Ensured community specific option information was complete, accurate and up-to-date. Handled all issues and problems coming into or out of Design Center. Interaction and coordination between Design Staff, Accounting, Construction, Purchasing, and Sales.

Director of Finance, HR, & MarketingPosition required managing several departments for this small company utilizing extensive planning and organizational skills. Marketing: Created new logo and marketing material for Vertical Mapping Resources and other companies under the same ownership. Produced press releases, newsletters, fliers, brochures, and ads for publication. Duties also included assisting in the creation of marketing proposals and maintaining/tracking new jobs and customer databases.Human Resources: Enrolled new hires into payroll and health insurance systems while ensuring proper employee documentation was on hand. Facilitated introduction of a 401K plan for the company.Finance: Handled Accounts Receivable and Accounts Payable daily in addition to payroll and commissions for sales staff. Developed and maintained system of tracking, comparing, and analyzing sales, expenses, receivables and employee productivity.Office Management: Supply management/ordering and customer/guest hospitality. Hired, trained, and supervised office receptionist.