Kelly Tucker Email & Phone Number

Charlotte, NC

Provide account management to deliver superior customer service to clients through their engagement with OneTeam Leadership.Execute registrar duties to powerfully prepare participants for leadership and resiliency-based programs.Manage event planning and coordination for leadership and resiliency-based programs.

Charlotte, North Carolina, United States

Providing superior customer service as the main point of contact to guide customers through the required steps to produce and fund their mortgageManaging a full pipeline of loans keeping all deliverables on track by prioritizing target dates and utilizing project tracking toolsCommunicating with customers daily, and working with 3rd parties to ensure all.

Greater Denver Area

Assist in the appointment set up process ensuring that diamonds, gemstones, and ring settings are available for each appointment request, and initiating transfer requests when neededImproving the appointment set up process by developing more efficient and accurate daily proceduresCommunicate daily with customers, sales associates, and the operations team

Greater Atlanta Area

Supported the Distribution Team in the setup and rollout of 6 new distribution centers during the first 6 months on the network expansion project Helped implement the 3 key initiatives of Supply Chain Modernization; opening distribution centers in closer proximity to Restaurants, increasing the frequency of deliveries, and delivering product when the.

Greater Atlanta Area

Helped execute the rollout of a new chainwide uniform apparel program in 2016 for 2200 RestaurantsManaged all logistics including the reservation process for Operators, corporate communications, and program details to ensure a successful 6 month rolloutAssisted in the innovation process for upcoming apparel projects to help keep the program relevant and.

Greater Atlanta Area

Managed wholesale sales to Independent Accounts for the East CoastConducted market appointments with clients to help execute a strategic plan and flow of merchandise throughout the season while insuring each location maintained visual standardsCommunicated delivery dates with the buyers to insure adequate stocks levels to drive sales growth, and analyzed.

Greater Atlanta Area

Built and maintained strong relationship with sales associates and prominent managers in each store for Neiman Marcus, Saks Fifth Avenue, Bloomingdale's and NordstromAssessed inventory levels for each account to insure correct product assortments, initiated product transfers based on sell through and assisted in the reorder process of key stylesAchieved.

Director of Operations; actively reviewed reports to ensure inventory for minimal shortagesManaged, coached, and trained the sales associates and sales supervisorsCompleted business reviews, store transfers, and shipments on a weekly basis

Director of Visual Merchandising; maintaining the overall appearance of the storeWorked in conjunction with our corporate visual team to execute monthly floor and window display changesLed the sales team by achieving top 10 in sales for 2010 for the collection stores

Managed 75 product specialists and sales associates in conjunction with department managerAssisted in a storewide inventory with a minimal shortage of 0.37%Helped organize seasonal events and motivate staff to effectively achieve goalsMaintained product specialist contracts for the season, stock request and monthly overtime reports

Assumed the role of department manager in the absence of a direct supervisor for several monthsHelped manage and coach the sales team with customer issues, scheduling, and associate disputesConsistently maintained stock levels, and facilitated set-up and execution of multiple successful vendor trunk shows

Bachelors Degree, Fashion Merchandising

Activities and Societies: Alpha Delta Pi

Business

Activities and Societies: Alpha Delta Pi Apprentice for Orlando Ballet 2002-2004