The Liphe Group provides Coaching and People Consultancy services, led by Kelly Elphick. Working with individuals at all stages in their life and career, and organisations of all sizes, we use expertise in leadership development, career coaching, people engagement, business development, leadership skills, team effectiveness and life coaching. Our holistic approach to your life or organisation will help you determine the change you need to make to achieve the results you want. By focusing on your goals and your mindset, you can change your actions and behaviours to break down barriers which were holding you back, fulfil your ambition and lead a rewarding and enjoyable life.

Delivery of Strategic people programme activity across the Aviva business. Designing Organisation Operating Models which are future ready, delivering Workforce Transformation and embedding Culture Change. Consultancy and programme led approach. Leadership of team of Change Consultants.

Working with Senior Leaders in teams across UK Life, Pensions and Savings business to develop and implement Organisation Effectiveness and deliver initiatives to implement the global HR strategy. Key responsibilities include: • Working with business leaders on organisation design and implementation• Talent Management and Pipeline/Succession Planning • Supporting transformation programmes and ensuring our customer is at the heart of everything we do• Define and map capability requirements and any potential gaps (in line with Talent strategy and People Plans).• Resource Allocation and FTE cost tracking• Lead implementation of Organisational Change (including redundancy) programmes, including Consultation with Union and Representative Body. • Use people metrics/data/MI measures and insight to drive conversations and prompt activity to improve organisation performancePersonal skills required: • Delivering in challenging/ ambiguous environments whilst managing the expectations of multiple stakeholders. • Provide consultancy support and advice to stakeholders and apply appropriate consultancy tools and approaches.

Working with Senior Leaders in Health and Protection to develop and implement Organisation Effectiveness. Delivering initiatives to implement the global HR strategy to approx. 1300 employees across a range of roles including Claims, Clinical, Trading, Supply Chain Management and Underwriting. Key responsibilities include: • Working with business leaders on organisation design and implementation• Talent Management and Pipeline/Succession Planning • Supporting transformation programmes and ensuring our customer is at the heart of everything we do• Define and map capability requirements and any potential gaps (in line with Talent strategy and People Plans).• Resource Allocation and FTE cost tracking• Lead implementation of Organisational Change (including redundancy) programmes, including Consultation with Union and Representative Body. • Use people metrics/data/MI measures and insight to drive conversations and prompt activity to improve organisation performancePersonal skills required: • Delivering in challenging/ ambiguous environments whilst managing the expectations of multiple stakeholders. • Provide consultancy support and advice to stakeholders and apply appropriate consultancy tools and approaches.

This role requires working in partnership with MD of UK Digital business and Chief Digital Officer plus their Senior Leadership Teams to ensure they are delivering effective people and talent management. Delivering initiatives to implement the global HR strategy to approx. 450 employees across a broad range of Digital disciplines. Key responsibilities include: • Delivering and implementing global HR initiatives (eg Talent framework, Performance Review systems, Pay Review, Reward Framework etc)• Talent Management and Pipeline/Succession Planning • Design and execute bespoke learning and development programmes• Define and map capability requirements and any potential gaps (in line with Talent strategy and People Plans).• Resource Allocation and FTE cost tracking• Lead implementation of Organisational Change (including redundancy) programmes, including Consultation with Union and Representative Body. • Use people metrics/data/MI measures and insight to drive conversations and prompt activity to improve organisation performancePersonal skills required: • Delivering in challenging/ ambiguous environments whilst managing the expectations of multiple stakeholders. • Provide consultancy support and advice to stakeholders and apply appropriate consultancy tools and approaches. • Demonstrate professional credibility as an advocate of HR. • Educate and engage the business in how best to access HR, taking ownership for removing blockages via internal HR networks.

During this time I was aligned to several Functional areas including Risk and HR, but the majority of the time I worked in partnership with 2 Chief Financial Officers and their Senior Leadership Teams to ensure they are delivering effective people and talent management and implementing the global HR strategy. Working alongside the Global Finance HR Business Partner I support Finance teams across the UK of approx. 850 employees.Key responsibilities include: • Delivering and implementing global HR initiatives (eg new Talent framework, Performance Review systems etc)• Talent Management and Pipeline/Succession Planning (for Global Finance)• Define and map capability requirements and any potential gaps (in line with Talent strategy and People Plans).• Resource Allocation and FTE cost tracking• Lead implementation of Organisational Change (including redundancy) programmes, including Consultation with Union and Representative Body. • Use people metrics/data/MI measures and insight to drive conversations and prompt activity to improve organisation performancePersonal skills required: • Delivering in challenging/ ambiguous environments whilst managing the expectations of multiple stakeholders. • Provide consultancy support and advice to stakeholders and apply appropriate consultancy tools and approaches. • Demonstrate a professional and credible image as an advocate of HR. • Educate and engage the business in how best to access HR, taking ownership for removing blockages via internal HR networks.

Delivered significant change activity to enhance Manager Advice service proposition, whilst also supporting HR operating model and reducing costs. People Management of approximately 20 HR Consultants, coaching and developing their skills and knowledge and ensuring all activity has balance of commerciality with boundaries of HR Policy and Employment Law. Responsibility for running and improving HR Graduate Scheme, including recruitment, management of Graduates, placement coordination and development. Key responsibilities and achievements included the following: • Effective performance management of a team of 20 HR Consultants (including performance appraisals, 1-2-1s, coaching, personal development activity, absence management, performance improvement plans)• Influential in planning the strategic direction of Advice Services, including the re-organisation of teams and transfer of work to build a more efficient service on a lower cost-base• Accountability for Resource Planning for Manager Advice service and re-designed operational ways of working to maximise the available value-add time of HR Consultants and ensure Service Level Agreements are met• Personal technical HR knowledge continued to increase through daily interaction with team members’ cases and attendance at Legal Seminars• Responsible for the Career Management of 3 HR Graduates and over-seeing the HR Graduate Scheme. This also involves reviewing the Graduate Scheme and making improvements for future Graduates. • Project Management experience (including reporting and managing stakeholders’ expectations) and involvement in HR-wide projects

Provided HR advice to People Managers across business (including RAC). Required both consultancy skills and deep technical employment law knowledge to manage complex employee issues. Key responsibilities and achievements included the following: • Effective Case Consultancy to Managers on complex issues including Compromise Agreements for Senior Managers, Absence Management, Disciplinary, Capability and Redundancy • Developed personal Coaching and Consultancy skills and provided tailored guidance on the application of HR policies to Managers, including where flexibility can be achieved whilst remaining fair and legally compliant• Delivered training workshops on HR practice and policy to Managers • Worked closely with aligned Business Partner to address various issues within their Business Area• Championed the strategic model and proposition of HR Advice Services• Involved in various projects both within Advice Services and HR wide to provide and implement recommendations to strategically improve the HR offering to the business

The HR Graduate Scheme provided a wide range of experiences and opportunity for personal contribution to all HR functions and disciplines. The two-year scheme involved rotations throughout each of the HR departments (including Reward, Change Consultancy, Employee Relations, Internal Comms and Learning and Development) and each placement had clear deliverables/project work. The focus of the scheme is on developing HR knowledge, partnering with the business and personal development. Graduates are expected to take responsibility for their own learning and development, planning placements, setting personal objectives etc. Several courses were provided to build personal skills in Influencing, Presentations, Negotiation and Personal Effectiveness. I completed this Graduate Scheme having taken advantage of all opportunities presented and having built a strong reputation within the HR community and in the business.

People Business Partner, working with CEO and SLT of Wealthify. Developed a People Strategy based around Employee Experience, aligned to the culture and values of Wealthify and bringing the purpose to life.

Provided administrative support to co-ordinate and efficiently manage Development Programmes for employees at all levels across the University.