Jaguar Land Rover VIP Concierge*Main point of contact for entertainment industry incentive program in the US*Interfaced with retailers and prospective customers, provided detailed instructions, assistance and guidance throughout purchase process of new vehicles*Provided VIP and high wealth individuals “white glove” service while sourcing new vehicles and connecting with area retailersJaguar Performance Driving Academy *Maintained reservation details and communicated event logistics, from inception up to and including on- site event support for academy participants ranging from 150 – 200 attendees per program and averaging six annual programs nationwide *Managed check-in and registration process for program participants upon arrival at racetrack*Planned and executed welcome receptions by securing luxury venues and providing exceptional culinary experiences for attendees*Managed hotel room blocks for staff/guests and assisted with travel logisticsJaguar Land Rover Vehicle Launch Support*Effectively communicated program information as first point of contact for new vehicle pre-orders for Jaguar F-PACE, Jaguar XE, Land Rover Discovery, and Range Rover Velar*Facilitated and helped resolve consumer concerns with vehicle orders by working with various internal teams and directly with retailers*Managed guest lists and on-site support for celebrity/VIP events for global product launches in New York and Los Angeles*Facilitated numerous drive experience events at various locations during the annual Monterey Car WeekJaguar Driving Experience Tour*First point of contact and reservation management for three national experiential driving tours with an average of 5000 reservations per city, averaging 15 cities per tour*Managed on-site guest registration process, including support for RFID technology in order to streamline customer experience from event entry to exit surveys*Prepared post-event consumer metric reports

Senior Sales Director*Managed $3M - $5M in monthly inventory for corporate office and four supporting branch locations by forecasting, ordering, and maintaining new equipment product lines such as Toyota, Ingersoll-Rand, and Bobcat*Reconciled sales accounts to ensure proposed gross profit margins by holding all departments accountable with cost accounting entriesAdditional positions include Office Administrator and Sales Coordinator