Kelly Fenol work email
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Kelly Fenol personal email
Experienced professional in the health industry with proven success in client service and wellness program strategy. I have successfully lead and supported high functioning teams in multiple wellness areas. Over the past 15 years I have held leadership roles in screening operations, health coaching, corporate training and account management focused on turning evidence based strategy and behavior change theory into outcomes. I have a formal education in science, medicine and health administration that combined with relationship management, communication and coaching skills achieve company goals and exceed client expectations. Contact me today to discuss how my skills and experience can add value to your organization.• Wellness Program Strategy • Detail Mastery • Client Retention• Relationship Management • Industry Knowledge • Leadership• Sales Support • Team Development • Problem Solving
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Managing DirectorSpire Wellness Jan 2016 - PresentIndianapolis, Indiana, UsStrategic LeadershipLead the Spire team to build thoughtful wellness strategies for our clientsSource and Manage a fantastic team of professionalsProduct DevelopmentClient and Partner RelationshipsI have the pleasure of living and leading my passion every day. My goal is always to design ways for the healthier choice to become the easier choice. There are so many wonderful tools and creative ways to build successful programs. I enjoy watching the industry grow and using what evidence based strategies to achieve goals. -
Vice President Of OperationsSpire Wellness May 2014 - Dec 2015Indianapolis, Indiana, UsLead a team of Onsite and Virtual Wellness CoachesClient and Partner RelationsProduct DevelopmentSales SupportWellness Program DesignAt Spire, we are in the achievement business. We help organizations inspire behavior and reach a higher point of performance. "Spire" represents this upward achievement and the aspiration to engage, motivate, and influence population health.
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Corporate TrainerAccountable Health Solutions 2013 - 2014Coordinated and delivered new hire and ongoing training modules focused primarily on the account management and health coaching teams.• Designed and sponsored mentor program for account executives• Reviewed and created training processes and materials• Conducted one on one coaching sessions for account managers in areas such as communication, wellness strategy, business “savvy” and client troubleshooting
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Wellness Manager - Account ManagementPrincipal Wellness Company 2011 - 2013Led a team of 13 account executives and implementation managers. Responsible for client retention, satisfaction and program design across a multimillion dollar block of business.• Increased client retention from 74% to 98% • Developed and maintained relationships with vendors, brokers, clients and internal teams to act as a client advocate to implement programs, grow satisfaction and increase reference list • Used evidence-based incentive and communication strategy to guide client programs that maximized participation, engagement and risk trend outcomes• Directly managed a block of business and supported the team as back up for multiple clients when team members were out of the office
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Wellness Manager - Health CoachingPrincipal Wellness Company 2009 - 2011Led a telephonic health coaching program including managing a team of 29 coaches, intake specialists and content writers. Responsible for enrollment, session quality, engagement rates and program design. • Doubled coach capacity by designing and implementing a custom coaching platform including metrics and reporting• Improved participant engagement and program outcomes through updating coaching process and program structure according to evidence based behavior change methodologies and coach development and training• Liaison for the health coaching team and account management team, coaching vendors • Supported the sales process by presenting in finalist presentations, responding to RFPs and managing performance guarantees
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Trainer - OperationsPrincipal Wellness Company 2007 - 2009Trained all new and existing health screening specialists in screening procedures, phlebotomy, CPR certifications, HIPAA, and health consultations.• Coordinated Motivational Interviewing training for screening specialists• Interim Operations Manager
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Team LeaderPrincipal Financial Group 2003 - 2007Des Moines, Iowa, UsLed team of eight health screening specialists to perform onsite client screening events. Responsible for scheduling entire screening team on events, equipment testing and maintenance, and onsite event management.• Excellent client satisfaction• High performing team
Kelly Fenol Skills
Kelly Fenol Education Details
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Indiana University IndianapolisMaster Of Health Administration -
Indiana University School Of Medicine
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Indiana University BloomingtonBachelor Of Science (Bs)
Frequently Asked Questions about Kelly Fenol
What company does Kelly Fenol work for?
Kelly Fenol works for Spire Wellness
What is Kelly Fenol's role at the current company?
Kelly Fenol's current role is Slowing demand for health care #PopHealth.
What is Kelly Fenol's email address?
Kelly Fenol's email address is fe****@****pal.com
What schools did Kelly Fenol attend?
Kelly Fenol attended Indiana University Indianapolis, Indiana University School Of Medicine, Indiana University Bloomington.
What skills is Kelly Fenol known for?
Kelly Fenol has skills like Wellness, Leadership, Wellness Coaching, Employee Wellness, Coaching, Training, Health Education, Health Promotion, Fitness, Personal Training, Program Management, Employee Wellness Programs.
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