Kelly Duffy Email & Phone Number

Ringwood, New Jersey, United States

New York City Metropolitan Area

New York City Metropolitan Area

Program & Project Management of 5 of The Total Rewards Institute's US Councils:- Employee Benefits- Executive Compensation Council II- Compensation Council II- Global Rewards & Mobility - Executive Compensation Practitioner Council IILeading Council Member engagement, creating unforgettable Member experiences, and building a community for Total Rewards Executives to benchmark & learn from their peers.Aggregating Member exclusive benchmarking research, including report generation and data visualizationOnboarding new customers via software demonstrations including use of the myTCB site and members-only Community platform. Managed and curated Discussion Groups, Polls, and Benchmarking Results, as well as ensuring accurate archiving of Meeting/Event Materials.Spearheaded Annual Membership Renewals including managing email outreach campaigns, hosting customer experience calls, and surveying for feedback on membership experience.Met deliverables for meeting materials and agendas while liasoning with subject-matter experts on meeting content quality and member's needs for topics of discussions.Tracked and organized membership statuses via large internal datasets while maintaining accuracy and format consistency.

United States

Markets Group is an executive forum organizer with a track record of 400+ events in over 20 countries. We bring together the investment management community for an unparalleled thought leadership experience that provides a platform for peer-to-peer learning, idea sharing, and networking.- Lead research and subsequent omnichannel personalized outreach campaigns (email, phone, social media) to build a robust audience of Senior Level Institutional Investors to attend multiple forums- Organized sales strategy via regions including the Southeastern, Midwestern, and Mid-Atlantic United States, as well as all Canadian markets for Institutional Investors- Curated forum content based on industry research, attendee feedback, and advisory board recommendations thereby ensuring an elite learning experience for all attendees- Built strong relationships with institutional investors and service providers to match attendees to appropriate solution providers for their needs - Continuously learned about new market segments in the institutional investor space and applied that knowledge for future program launches- Maintained Pipedrive CRM for lead generations, sales cycles, and future forum planning

New York City Metropolitan Area

Consero unites the most senior leaders of industry to engage around shared experiences, perspectives, and ideas. Each invite-only event is built around curated content, tailored itineraries, and focused conversations. Attend with purpose!- Collaborated with a team of Program Development Managers to plan, build out, and executive successful in-person and virtual Forums- Researched and created agendas for 10 on-site programs and 6 virtual programs per year and curated industry topics for conference content across multiple portfolios including Data Analytics, Customer Experience, Learning & Development, Human Resources, and Talent Management- Developed relationships with a network of C-Suite Executives and thought leaders to build robust speaking faculty for all programs - Gathered and aggregated feedback from post-event surveys to improve strategy and content - Planned and executed omni-channel outreach campaigns for each event cycle (Fall and Spring)- Decreased cancellation rate and increased attendance rate for Data Analytics Forum Portfolio between August 2021 and February 2022- Successfully collaborated across teams to launch 2 new programs for Data Analytics & Healthcare Executives in 2021- Built a network of lead generation through email campaigns, referral campaigns, and lead research- Cleaned and maintained lead data in Salesforce CRM- Hosted pitch calls each week, overcame objections, closed attendance deals with new and returning audience members- Set up, organized, and executed on-site event management for in-person forums- Ensured exceptional online forum experience for digital audience through Zoom and internal meeting hosting systems- Created compelling copy, subject lines, and personalized messaging for prospective and committed attendees using A/B testing to determine future messaging strategy

Greater New York City Area

Richmond Events has hosted strategic business forums since 1990. Each attendee is senior level executive- thought leaders in their industry. Connecting these leaders to one another, as well as best in class vendors of choice, Richmond Events is proud to offer an intimate bespoke conference experience. In my role as National Delegate Manager:- Build out C-suite & senior level audience of attendees for multiple HR, Learning & Development events per year- Manage CRM, source leads, establish pipeline, and close registrations to engage a committed audience- Retain audience attendance across events - Create and Execute email and social media marketing campaigns unique to each event- Develop content and updates for LinkedIn and Twitter alumni groups for past attendees- Manage and grow social media audiences for individual Forums and Event Alumni groups- Research, source, and interview high caliber speakers to present industry leading topics - Utilize bespoke scheduling software to generate each attendee's conference agenda with an eye toward detail and ensuring the highest quality conference experience possible- Onboard new audience members through online live tutorials in how to curate their conference experience through Richmond's unique software system- On site: facilitate connections between attendees, assist in logistics for duration of event, fulfill customer service requests - Collaborate with international team across the U.S., U.K., and the Philippines Learning & Development responsibilities include:- Building onboarding materials for new delegate managers from the ground up - Training new hires on email marketing system, CRM, and LinkedIn Sales Navigator- Implementing new sales coaching sessions including role play, handling objections, how to create effective email copywriting, and empathy as our main customer tool- Taught fundamentals of building LinkedIn network and presence, on site skills, and event management

New York, New York

IQPC is company with a global reach. At its core IQPC is a global business to business event company that has embraced the digital age. The teams at IQPC are building events and online communities with the world’s leading business experts that inspire corporate innovation. IQPC hosts over 1500 events per year.- Member of the VIP Delegate Acquisition Team- Handled outbound sales for several event portfolios including Customer Contact Week and Shared Services and Outsourcing Week flagship events - Communicated with C-suite executives and Director level potential attendees, achieved perfect attendance from all VIP delegate sales at the events- Compiled Lead Research, generated new leads, sourced leads from returning clients- Worked as a team to achieve KPIs and increase event attendance- Helped to train new team members in use of CRM and VIP Delegate Standards

Greater Salt Lake City Area

I was a proud member of the marketing team at Pioneer Theatre Company for three consecutive summer campaigns. Responsibilities Included:- Direct sales calls to past patrons and subscription renewal- Overcoming objections quickly and consistently - Closing sales by tailor-making subscription packages based on specific needs and budget requirements - Became deeply familiar with show descriptions and content advisories to curate exceptional patron experiences.- Grew subscriber base year over year, helped to achieve revenue goals - Built community events at local farmers markets, Universities, and public parks to market the theatre's upcoming seasons of 12 possible shows to attend- Assisted with copy editing, marketing, and public relations for subscriber base- Worked with manager to create new subscription packages for young adults, helping to achieve the theatre's demographic goals

Bachelor Of Science - Bs

Bachelor Of Fine Arts (B.F.A.)

High School Diploma