Kelly Patterson Gcdf Email & Phone Number

Provide leadership, guidance and strategies to the TAA section of the Trade Act program, assuring the team meets metrics and program objectives. Coach, influence and use creativity to boost team performance. Provide one on one meetings with staff, setting goals with staff individually and for the team.Advise staff, lead meetings, and workgroups. Assign and review work for quality and provide feedback and instruction as necessary. Draft and update process/policy documents. Plan team direction and balance workloads. Interview candidates to hire. Wrote the current position description for case managers.

Collaborated with trade affected workers to develop individualized re-training plans, and aligned career planning to labor market and local sector strategies. Interviewed clients and gathered information on their past work history and goals. Conducted comprehensive assessments of skill levels, aptitudes, skill gaps, career interests, and finances. Referred clients to community resources as appropriate. Maintained objectivity when dealing with businesses, workers, and training providers. Adjusted service delivery as needed to meet the needs of the workers served, understanding cultural diversity dynamics. Complied with confidentiality rules, laws and policies.

Collaborate with professionals to up-level their skills and hit their goals in the workplace. Coaching is individually tailored to the client’s needs, and highly focused. Meet with clients by phone or video call to understand their goals and objectives, and develop targeted strategies to meet those goals. All work is strictly confidential. Complete assessments and check-ins to assure we are on track and making regular and clear progress towards the goals. Remove blind spots, and helps clients identify strengths to maximize and weaknesses to work around. Accountability, resources, and training in mindset, productivity, and specific aptitudes are added as needed.