Kelly Grellier Email & Phone Number

Horsham, West Sussex, Gb

Leading our highly skilled Commercial team as we work with our strategic partners in the food and farming industries and our Assurance scheme members to deliver our growth ambition of more than 50% of UK Farmed animals living to RSPCA Higher Welfare standards.

Horsham, West Sussex, Gb

Responsible for strategic development, scheme service delivery and business support services.

Consultant specialising in strategic development and transformation, partnerships and collaboration for good and leading large scale operations.

Burford, Oxfordshire, Gb

Leading the pet rehoming and behaviour service operations, development of innovative, user centred service design to ensure no pet or owner in need goes without help.

Burford, Oxfordshire, Gb

Responsible for the design, development and delivery of Blue Cross Services and Public Affairs.

Burford, Oxfordshire, Gb

Accountable for strategic development, planning, portfolio delivery and business insight at Blue Cross.

Accountable for the deployment and management of an integrated global strategy and business planning capability and delivery of a robust global business intelligence mechanism supporting the tracking and monitoring of business performance.

London, Gb

Business planning, strategic development and the implementation of new services and transformaiton programmes.

London, Gb

Accounatble for BT Managed Services Ltd. performance and business improvement, making in-life contract performance visible, understood and driving continuous improvement throughout the organisation.

Reading, Berkshire , Gb

Within this role I am responsible for driving continuous process improvement, resource planning, budget build and tracking, implementing a centralised Learning and Development matrix and schedule for the department, as well as producing regular and ad-hoc departmental reports.In this role I have designed a process strategy based on 'Lean Thinking' for the Voice Network Engineering department, this agreed, we have worked together to define and implement measures that demonstrate what we predictably achieve against our key deliverables. All this in place we are now taking the first high impacting process, which we are mapping in order to identify and eliminate waste.

Reading, Berkshire , Gb

In this role I worked with the Voice Engineering department to analyse, re-design and implement process improvements across all teams within the department. I have created a process improvement strategy and implementation plan which will be achieved, through detailed analysis, one to ones and design workshops. In my project management role I have planned technical cost saving solutions , created and presented business cases to the capital approval board. Successfully managed 5 figure budgets and completed all my projects in time.

In this temporary position I was responsible for the planning, scheduling and delivery of the New Network Change Control process and supporting system.

Statistical analysis of voice traffic data, reporting traffic hotspots and general changes of traffic profiles to internal Voice Engineering Team, working with this team to problem solve the possible causes for changes in traffic profiles.Key involvement in the creation of business cases for new network performance tools, including planning, documentation production and trial.

Liaison between vendors, third parties and engineers regarding network faults escalated from the front line technicians in the Network management centre.Ensuring faults in the nmc were managed, prioritised and escalated in accordance with customer SLA.

Bachelor Of Arts (B.A.), Film & Drama

Education record