Created organizational & strategic systems to enhance daily & future operations in the salon.Designed Apprentice Program Curriculum complete with yearly - daily breakdown. Lead the staff with solutions-based ideas & creative ways to boost morale. Prepared promotional materials & handled marketing & social media posts & event updates alongside manager & owner.Assisted with planning & hosting of quarterly salon social events to increase neighborhood awareness & customer retention. Supported staff with clients, hair formulas, cutting solutions, scheduling & operating systems. Successfully recruited new employees via quarterly career fairs & networking events.Found & implemented modern scheduling software program that improved user quality for clients, staff members, & owner.

Built strong relationships & communicated with 20+ vendors, employees, shipping companies, & owners on a daily basis.Staged inventory & products on the sales floor and window displays to increase product sales.Prepared promotional materials & handled marketing & social media posts & event updates.Sent weekly & monthly sales reports to vendors.Oversaw daily operations including opening & closing the store, stock control, arranging shipments & completing invoices.Attained knowledge of retail professionalism & importance of customer service.Oversaw the transition of the store floor through the selection & accepting of incoming vendors & inventory.

Assisted Agent Services with planning, coordinating, marketing and & the setting up agent events & activities. Implemented new and innovative office procedures & updated employee manuals and frequently used office templates & forms. Mitigated any arising issues with patience, ease, & constructive solutions.

Front line communicator between clients, members, instructors, & office administrators – in person, over the phone, & via e-mail.Regulated the master schedule & lesson flow of 200+ students & instructors.Assisted Operations Manager with event planning with studio events, marketing & social media, & upcoming projects.Oversaw and maintained appropriate tuition payments, completed invoices, & updated client information in Quickbooks.

This was my first trip out of the country. I was the on-site Agricultural Intern for a non-profit company that aided in sustainable farming and agriculture for local Haitians. Every day our team would hike up Mont Bellevue where we would study the design, soil, produce plants, water irrigation, and what was working and what needed improvement. My job was to take pictures and notes and then trasnfer this information to the website. I was able to fully immerse myself in the life of the Haitian people. The electricity was on 25% of the time. We took baths with freezing water that we fetched from the well on our compound. We employed two locals; one who was our security and one who cooked incredibly delicious meals and told us beautiful stories. This was one of the best experiences of my life and I hope to work for a non-profit or company that dives into helping and aiding like this company did.