Kelly Gutierrez Email & Phone Number

Oregon Coast

• Responsible for thorough knowledge of complete food and beverage menu. • Utilize the art of fine dining, etiquette protocol, and service techniques. • Provide individualized and world-class service to new and repeat patrons.• Build relationships with VIP guests, provide services for future inquiries, and reserve tables in advance.

Oregon Coast

• Effectively promote well-known restaurant and increase sale organically. • Develop strategy and share with staff, encourage staff roles in implementation. • Act as Brand Ambassador for restaurant. • Develop, plan, and implement off-site events and sales. • Build relationships with vendors and utilize industry knowledge to achieve company goals

Newport, Oregon, United States

• Respond to calls for assistance and client emergencies as needed.• Regularly meet with clients to provide counseling and assistance.• Develop rehabilitative programs, coping mechanisms, and rehabilitation tactics together with the client.• Inform the appropriate specialists of any odd behavior, conflict, or deviations from the healing process.

Oregon Coast

Georgie’s Beachside Grill | Newport, OR | May 2007—August 2012• Prepared alcoholic and non-alcoholic drinks, recommend food and drink pairings, manage bar and barback cleanliness and prep areas. • Responsible for thorough knowledge of both food and drink menus, including seasonal offerings, specialty menus for allergy and lifestyle accommodations.• Trained and mentored serving staff in all aspects of customer service to ensure guests received exceptional service

Las Vegas Metropolitan Area

• Serve gourmet cuisine and beverages to high-end clientele accustomed to a luxury lifestyle. • Prepared alcoholic and non-alcoholic drinks, recommend food and drink pairings, manage bar and barback cleanliness and prep areas. • Provided individualized and world-class service to high net worth repeat patrons. • Fast paced and demanding environment, with multiple job duties and responsibilities. • Responsible for thorough knowledge of both food and drink menus, including seasonal offerings, specialty menus for allergy and lifestyle accommodations

General Studies

Safety Certification