Kelly Glenn Email & Phone Number

Burlington, Nc, Us

Durham, North Carolina, Us

- Apply knowledge of industry standards and customer expectations to identify and solicit suitably qualified subject matter experts to review manuscripts- Perform quality control steps to ensure high-quality reviews are delivered by reviewers- Deliver at-quality reviews that meet customer expectations in a timely manner- Work with customers and other teams to address customer complaints/concerns- Utilize automated solutions and technology provided by AJE that are developed to complement, improve, and expedite various aspects of the work- Communicate clearly and proactively with team, colleagues, and reviewers

Remote All Over The World, Us

- Evaluate images and correct AI generated titles, descriptions and property tags to better describe the image- Utilize online and company search tools to properly identify images and assets - Adhere to strict grammar and formatting conventions to create accurate image tags and titles

Durham, Nc, Us

- Support the editing team by ensuring important information is extracted from manuscripts so they can be passed on to appropriate members of the team for editing- Received and reviewed incoming documents and materials- Monitor and handle customer service communications providing additional information or instructions for submitted manuscripts

Durham, Nc, Us

- Performed HTML conversions on manuscripts submitted to the preprint platform, ensuring that the posted versions contained all author provided content and maintained the quality of the original version- Created customer provided revisions to existing preprint manuscripts--

Durham, Nc, Us

- Served as an editorial assistant to several American Chemical Society Journals including Journal of the American Chemical Society, The Journal of Organic Chemistry, and Energy and Fuels- Utilized Scholar One/Paragon Plus system to check submitted papers for adherence to guidelines and policies for submission- Communicated with authors regarding submissions- Created notes and memos for correspondence within the journal offices

Durham, Nc, Us

- Worked to ensure that submitted manuscript formatting tasks were completed before deadline- Researched specific formatting requirements for various publications and applied them specifically to references and citations- Utilized EndNote software to create and manage references and citations-

New York, Ny, Us

- Managed shoe department appearance and inventory- Minimized department losses- Created displays utilizing provided promotional materials and guidance- Processed, located,packaged and shipped online orders among all store departments--

New York, Ny, Us

- Employ active listening skills to provide customer service and troubleshooting solutions to guests as needed - Made effective use of communication skills to assist customers from entry to completion of purchase using a point-of-sale system - Employed mathematical skills to accurately manage and reconcile cash drawer

Charlotte, Nc, Us

- Worked to provide personalized solutions to VIP clients while selling high end financial products- Initiated and maintained client contact through telephone and email activities- Maintained compliance with operational procedures and risk management- Opened, maintained and closed accounts- Created and maintained accurate client profiles

Exton, Pa, Us

- Worked to perform sales and marketing functions whilst serving as a subject matter expert on Vocal Music.- Managing and updating company client and music database- Organizing and hosting music workshops, clinics and reading sessions- Billing and collecting payment- Assessing and addressing credit holds on client accounts

Bachelors, Music Performance

Associates, Web Design

Master Of Music (Not Finished), Music Peformance- Choral Conducting