Kelly Thornton Email & Phone Number

Edmonton, Alberta, Canada

• Assist multiple customers with selecting items and offering recommendations to achieve KPI targets• Prioritize work accordingly to meet the needs of the customers and store• Replen stock on sales floor to ensure items are readily available to customers• Processing and packaging online orders to be shipped to customers• Correctly complete store opening and closing procedures• Plan day/week accordingly to achieve targeted KPI’s• Delegate tasks to employees to ensure we are an effective sales team• Assist with training new employees• Set-up and arrange window displays according to visual plans

Edmonton, Alberta, Canada

• Interviewed qualified candidates to build an effective sales team• Developed visual merchandising plan prior to grand opening• Applied retail KPI knowledge to elevate the performance of staff• Delegate tasks to team members to ensure high productivity during peak and slow periods• Monitored transactions made by staff to ensure accurate sales procedures are followed• Assist with creating schedules to stay within budget and maintain coverage throughout the week• Trained and developed team to be successful with sales and confident with product knowledge