Dr. Kelly J. Email & Phone Number

San Marcos, Texas, United States

• Coach, mentor, train, and develop sales associates.• Collaborate with cross-functional leadership team to proactively prioritize customer needs.• Manage escalations with immediate resolution to ensure customer satisfaction.• Communicate open and transparent feedback to all members of the RH team.• Elevate brand standards and merchandise presentations through curation and innovation.• Analyze daily and weekly reports to meet and exceed established business goals.

New Braunfels, Texas, United States

78666, San Marcos, Texas, United States

Ames, Iowa

• Assisted with research focused on teacher development of “adaptive expertise”• Collected and analyzed data for improvement of novice teacher preparation • Recorded course data: Curriculum & Instruction 488/588: Supervised Tutoring in Reading• Utilized Blackboard and Cybox for course-related data entry and communications• Created an online survey for course assessment and evaluation through Qualtrics• Completed transcriptions, thematic coding, and analysis of collected data• Strengthened online presence of ISU’s "Fred Duffelmeyer Reading Improvement Clinic"• Developed and implemented application documents and consent forms for the Center

Ames, Iowa

Management of an associate team that ranged from 17 to 25 associates.Responsible for all areas of retail store management, such as: store standards, sales, customer service, freight processing, product knowledge, event development, scheduling, and payroll.Team lead for all aspects of store visuals, floor sets, and merchandising.Successful recruitment of additional assistant manager, as well as sales associates.

Media Writing Center

Administration of the campus writing center (WMC): project manager for 30 undergraduate/graduate student projects, marketing and branding for the WMC, aesthetics of center and promotional campus boards, outreach coordination, development of presentation materials, workshop presenter, writing consultant, on-going writing center training.

Austin, Texas

Courses taught at The Art Institute of Austin:RS100 Fundamentals of BusinessFRM130 TextilesFRM210 Sales & Event PromotionFRM222 Event & Fashion Show ProductionFRM223 Visual MerchandisingFRM233 Business Ownership IFRM235 Brand MarketingFRM313 Business Ownership IIFRM320 Trends & Concepts in ApparelFRM330 Product DevelopmentFM331 Current DesignersFRM334 Special Topics in Fashion & Retail ManagementFRM420 Web Marketing for Fashion & Retail ManagementFRM431 Fashion Capstone for FRMFRM439 Fashion & Retail Management InternshipFRM Independent StudiesFRM Senior Portfolio PreparationFRM Summer Studio Curriculum

Austin, Texas

Responsible for all decisions made on behalf of the Fashion & Retail Management Program. Responsibilities included weekly director’s meetings, Continuing Student Review (CSR) evaluations, Faculty Development committee updates, web conferences on Ai fashion resources, program assessment team site visit, evaluation of student degree audits, updating fall course offerings, student registration, attending demonstration lectures, interviewing candidates for fashion lecturer positions, and conflict resolution.

Courses taught:Enterprise Development (Entrepreneurship)Introduction to Fashion MerchandisingFashion Promotional Strategies I (Aesthetics)Fashion Promotional Strategies II (Visual Merchandising)

Ames, Iowa / China

INTERNATIONAL EDUCATIONAL EXCHANGE PROGRAM COORDINATOR Collaboration between China and the United States that involves intensive English study through daily ESL instruction, combined with local cultural experiences that provide the foundation for the ESL lessons; activities and classes include all 30 program participants. While working directly with the program director, responsibilities included development of the 2-week Iowa portion of the itinerary, composition and maintenance of the budget for the course of their Iowa stay, coordination with local families for homestay accommodations for each student, and personal participation at all events and classes to ensure that tasks run smoothly.

Ames, Iowa

CHINA PROGRAM ASSISTANT for Iowa State University Extension, working with the department of Civil, Construction, & Environmental Engineering to establish a dual-degreeprogram in Civil Engineering with Lanzhou-Jiaotong University in China. Exclusively accountable for the program’s administrative needs, including (but not limited to) the following: itinerary development, meeting planning, event scheduling, grant writing, correspondence editing, accommodation settings, technology coordination, p-card purchasing, and such related responsibilities.

Ames, Iowa

EXECUTIVE ASSISTANT to the director of Continuing Education and Communication Studies at Iowa State University in Ames, Iowa. An academic environment that provides exposure to departmental buying, training, scheduling, management, grant writing, domestic and international travel coordination, and professional meeting presentations.

Doctor Of Philosophy (Ph.D.), Apparel, Merchandising, & Design; Higher Education Administration

Activities and Societies: • International Textile & Apparel Association (ITAA) • American Association of Family & Consumer Sciences.

Master Of Education (M.Ed.), Educational Leadership & Policy Studies

Activities and Societies: • PRESIDENT – Textile & Clothing Graduate Student Association (TCGSA) • International Textile & Apparel.

Master Of Family & Consumer Sciences (M.F.C.S.), Apparel, Merchandising, & Design

Activities and Societies: • PRESIDENT – Textile & Clothing Graduate Student Association (TCGSA) • International Textile & Apparel.

Bachelor Of Science (B.S.), Apparel, Merchandising, & Design

Activities and Societies: • SELECTION & INITIATION CHAIR – Phi Upsilon Omicron Honor Society • CFCS COUNCIL MEMBER – College of Family &.

Associate Of Arts (A.A.), Business Administration

Activities and Societies: • STUDENT AMBASSADOR – Iowa Central Community College • SECRETARY – ICCC Student Government • STATE TREASURER –.