John Kelly Email & Phone Number

As Development Director at Snow Technology I have the privilege of leading a highly skilled team of developers who are dedicated to creating innovative software solutions that empower businesses across diverse industries to optimize their payroll operations.

• Acting as a trusted advisor to our customers and sales teams, designing and presenting solutions to empower customers drive transformation and success within their business.
• Responsible for conducting business analysis through customer discovery workshops to understand each customer's unique complex business processes and needs
• Ownership of the overall solution design, ensuring the solution presented is the best possible fit to enable each customer achieve success
• Creation of… Show more Acting as a trusted advisor to our customers and sales teams, designing and presenting solutions to empower customers drive transformation and success within their business.
• Creation of bespoke multi-cloud solution prototypes to present back to senior decision makers, illustrating value and benefits via engaging and tailored storytelling
• Development of in-house pre-sales assets for reuse across the business

• Led the delivery of the company's first proprietary software application from conception through to deployment. I was responsible all aspects of the the project, including:
• Managing a cross-functional team of both in-house and external technical resources
• Delivering the product through an agile sprint-based process, while maintaining responsibility for budget and roadmap
• Consulting with clients to understand their processes and pain-points and translating these into an… Show more Led the delivery of the company's first proprietary software application from conception through to.
• Consulting with clients to understand their processes and pain-points and translating these into an understandable technical specification for the development team
• Acting as a bridge between the development team and the wider business

• I led a team of Workforce Management consultants. My role included:
• Overall responsibility for successful delivery of all implementation projects
• Ensuring consultancy and implementation best practice was consistently applied
• Continuous training and development of the team
• Providing technical support to each implementer
• Liaising directly with customers on both technical and project-based issues

• I was directly involved in hundreds of large and complex Workforce Management implementations, involving:
• Consulting with customers to understand their unique business processes and challenges
• Completing consultancy & technical documentation
• Building project plans in line with implementation requirements
• Configuring and tailoring the system in line with each customer's requirements
• Implementing system integrations and liaising with 3rd party IT and software… Show more I was directly involved in hundreds of large and complex Workforce Management implementations, involving:

• I Provided technical customer support by phone and remote connection, including:
• Troubleshooting customer technical system issues
• Upgrading existing systems to the latest version
• Configuring systems with additional calculations and rules
• Installing additional modules and updates