66degrees is a Google Cloud Premier Partner focused on driving meaningful digital transformation with our clients.In 2022, Cloudbakers and & Qwinix joined and became 66degrees.

sales-i is a cloud based Saas CRM and sales intelligence platform• Onboard and project manage the steps to get all US clients live on the platform• Implemented sales-i software with over 75 clients, resulting in over $1 million in ARR in 2020• Project lead for scoping and delivering custom data configuration and implementation for customers• Established new customer milestones to increase measurability of onboarding process and time to value for each customer• Worked cross functionally to cater to customer needs and to develop and document new product use cases and implementation of best practices • Created handoff processes to ensure a smoother customer experience and increase customer satisfaction • Increased onboarding scope ability, allowing for larger and more complex clients • Monitored customer usage and engagement to proactively mitigate any derailments that would impact adoption

Own the customer journey from post-sale through onboarding, training and adoption and renewal• Lead a project for a revamped onboarding process, including creation of new onboarding content and collaboration with marketing leadership to put improved client communication in place• Created adoption best practice and change management guides to support the implementation of new CSM processes and improve client adoption• Acted as a communicator to explain technical processes to non-technical clients, leading to increased utilization

Drive customer satisfaction, retention and, overall usage through consistent outreach and quarterly calls for each client and serve as project owner for all tasks and initiatives related to client • Manage book of high spend accounts of approximately 100 clients, totaling over 1 million dollars • Acheived 125% to goal in 2017 leveraging renewal and upsells • Work with cross functional teams to ensure execution and client satisfaction • Drive adoption of PR business intelligence software and consistently grow accounts

• Maintained book of business of approximately 170 clients• 105% to goal in 2016; 90% gross retention of total overall dollars• Consistently grew accounts year over year by upselling additional Cision products• Maintained strong relationships with clients through excellent customer service

• Cold called 50-75 potential enterprise clients daily to assist enterprise sales team

• Participated in a 6 month rotation program in account management, sales and digital marketing• Assisted in construction of the go to market strategy for mobile products and crafted sales presentations on mobile products to be used in discussions with various internal and external partners

• Publish blog posts regarding property management weekly for the company blog in the interest of search engine optimization• Conduct market research daily calling at least 50 potential customers using salesforce.com• Created a recruiting strategy by improving marketing collateral and suggesting new tactics• Maintained and improved company wide Learning Management System, Cognita