Kelly L. Email & Phone Number

Austin, Tx, Us

I help customers configure and implement Planview Portfolios and Planview AgilePlace, as well as various connectors, including Hub (previously Tasktop), with a special focus on agile practices.

Seattle, Wa, Us

Project Manager and Scrum Master on 2 different, but related projects for a major client.

Austin, Texas, Us

Managed a small DevOps team responsible for vetting, procuring, and administering tools used by software development teams, such as the Atlassian suite, ADO, and other tools such as lucidspark, TeamViewer, and many more. Managed annual planning and budget of approximately $1.5 million for said tools. Scrum Master for SAFe agile transformation leadership group. Assisted in launching the companies first ART.Project manager for several internal process improvement initiatives including implementing Ideascale and integrating it with existing tools such as Jira and Salesforce based IP Folio (Intellectual Property management).Worked closely with finance team to ensure the ability to track necessary data within existing tool set, such as R&D efforts across all global regions, including developing processes for tracking necessary information in Jira, and other tools, as well as training all teams on said processes.

Austin, Texas, Us

• Facilitate, coach and lead multiple scrum teams focused on Point of Sale (POS) and outdoor transactions at gas stations and convenience stores.o Schedule and facilitate scrum ceremonies.o Manage priorities and tasks across multiple teams and organizations. o Track and communicate meaningful metrics to drive continuous improvement. o Identify and remove project impediments. o Encourage transparency to the business while growing business trust.• Facilitate Engineering Review Board (ERB) process improvement and meetings.o Work with the Engineering Leadership Team to establish guidelines for quality that are used to control software releases. o Continually revise and improve ERB processes for better outcomes.o Enforce adherence to documented processes. o Encourage open and honest communication about project progress.• Member of the Engineering Process Council. o Work with a group of like-minded people to identify areas of possible improvement. o Lead a project titled “Development Effectiveness Metric”. The goal is to identify possible areas of improvement within the SDLC as well as our Scrum processes. • Products developed in .NET with multiple databases.

Austin, Tx, Us

• Facilitate communications with clients/customers and 3rd party vendorso EMV certification with First Data. Successful in achieving certification on a very aggressive schedule. A process that in the past has taken 2+ months was accomplished in less than 2 weeks. This required coordination and cooperation from large teams at 3 different companies. • Lead teams in daily stand-ups and all the scrum ceremonies. o 1 Scrum team and 3 Kanban teams• Coach teams on best practices• Assist POs in managing backlogs (project and sprint), sprint planning and grooming meetings.• Manage meetings for the teams/POs• Impediment removal• Coordinate development and test efforts with third parties• Sustaining Dashboard metrics lead. o Assist POs in gathering and presenting metrics on products and defects reported in the fieldo Automate metrics gathering and standardize reportingo Lead weekly meeting with the leadership teamo Work with metrics experts to ensure the correct data is tracked

Austin, Tx, Us

•Mentor to new hires on QA processes and application training.•Improving Regression Test Suite documentation processes taking advantage of recent Target Process (Project Management Software) improvements.•Working on new hire onboarding processes.•Kinnser applications are SSAE 16 certified and maintaining certification requires strictly following documented processes. As QA we take additional responsibility for helping the teams adhere to documented processes and practices.•Point of contact for support. o Work with support in troubleshooting customer reported issues. o Identify (temporary) work-arounds to allow customers to proceed with work when possible. o Identify process/workflow issues that can be improved within the applications based on trends in customer reported issues. o Assist in triage meetings. o Shadow support to get first-hand knowledge of customer issues.•Agile team member o Assist with Stand-up, Grooming and Planning meetings. o Collaborate with Project Owner(s) to help improve acceptance criteria. o Demo product changes and new features for stake-holders. o Work with 3rd party vendors on Electronic Data Interchange (EDI) file processing requirements and testing as the EDI SME. o Single QA on a 5 person team. More than doubled team velocity within 2 sprints of joining team through efficient test practices and time management. o Experience with automation using Ruby. Scripting new tests and updating existing tests. o Experience using GIT/Git Bash to manage development, test and automation branches and environments. o Testing on iOS and Android platforms as well as web. o 2 week sprints, monthly deployment.•Kanban Maintenance Team member o Fast paced development. o Work on multiple projects at the same time and across all areas of a 5 product suite. o Daily deployment.•Products developed with Cold Fusion, Java and Rest with a SQL database.

Austin, Texas, Us

•e-MDs followed a waterfall workflow and were transitioning to agile. Stand-ups had been implemented as well as grooming and planning meetings, however development work was still largely waterfall.•Project/Team lead/Player Coach(Scrum) o Mentored and coached team members on QA and scrum best practices while supporting all project deliverables. o Managed QA team workload/assignments/progress using Team foundation Server and SharePoint. TFS was set up to use an agile-like workflow, but we assigned work during the transition. o Interacted with Product Owners, Stake Holders, Development and DevOp teams to help remove impediments. o Analyzed business requirements, developed and reviewed test plans/cases and executed tests. o Provided project estimation for level of effort, developed timelines and tracked projects. o QA representative in triage meetings. All projects. o Primary point of contact for support escalations. o Worked closely with development team members to troubleshoot and perform root cause analysis. o Assigned escalations needing research to QA team in a manner that minimized negative impacts to the various projects. o Testing on iOS and web. o Assisted with reviews.•Products developed in Delphi with a SQL database.

Lead QA across several teams and projects.

● Test Leado Developed and reviewed test plans/test cases and performed test execution.o Led and managed testing team through the test life cycle.o Filed defects and resolutions, and led triage meetings.o Provided project estimations for level of effort, developed timelines and tracked projects.o Worked with 3rd party vendor (bank) to implement money movement functionality o Worked with various state agencies to ensure that Electronic Data Interchange (EDI) and Electronic Funds Transfer (EFT) functionality included in the software met the States’ requirements. o Documented, created and executed manual and automated test cases using HP Quality Center, Rational Robot and Functional Tester. o Maintained clean test environments.● Complianceo Maintained/improved processes required to meet/exceed compliance guidelines.o Point of contact for compliance (ISO 9001) audits. Participated in the development of compliance documentation and enforced adherence to such.o Participated in software quality audits. Point of contact for the development team. ● Part-time scrum master o All team members rotated into the scrum master role for 1 month periods, which coincided with releases.o Jira and Greenhopper (now Jira Agile) were used for project tracking and management.o Used Excel spreadsheets to track burndown and velocity. ● Project Managemento Planned project resourcing, provided time and effort estimates to project management and tracked progress throughout a project’s life cycle in an effort to ensure on time and on budget product deliveryo Leader in successfully implementing Agile methodologies such as Scrum and Kanban. Practiced 1 week sprints with monthly delivery.o Rational ClearQuest and ClearCase were used as tracking and management tools. ● Business Systems Analyst/Architecto Assisted in the design, development and testing of new applications to meet evolving business needs. ● Supporto Subject matter expert for all of the above.

Business Systems Analyst/Architecto Assisted in the design, development and testing of new applications to meet evolving business needs. o Developed new processes to improve and facilitate existing working practices using the newly designed and developed applications.o Provided clinicians with mentoring/training on the use of new applications, business processes and best practices.Quality Assurance Analyst/Engineero Team lead for a small testing and documentation group.o Prepared documentation required for testing and validating several software applications.o Performed testing activities and guided others through the testing process.o Assisted in the selection of automated test tools for both client/server and web based applications. o Performed system, user acceptance and regression testing on numerous client-server and web based application.o Traveled to third party vendor sites to assist with testing and debugging of software applications. Subject matter expert for in-house Adverse Event monitoring application.Technical Writer

Diploma, Applied Information Technology

B. Sc., Advanced Major, Biology

Bachelor'S Degree - Advanced Major In Sciences With A Focus On Biology