Kelly L Mcloughlin Email & Phone Number

Denver, Colorado, United States

• Check in and work regularly with associates to foster supportive relations and interactions that build teamwork to promote productivity in the shop’s day-to-day operations
• Supervise and train shop leads and associates to ensure amicable and professional services by providing positive customer experiences and sales
• Manage the sales floor and its operations including the inventory of merchandise
• Interview, hire, and assist in the on-boarding of new associates within the museum shop
• Create associate schedules and handle payroll
• Effectively communicate with and between management and associates to convey new information, identify opportunities for improvement, and provide updates on merchandise, sales, and practices

Denver, Colorado, United States

• Engage with associates and visitors by actively listening, answering questions, and troubleshooting problems to guarantee a positive experience
• Supervise and train associates on the sales floor to apply professional and efficient practices to maximize sales and improve customer service experience
• Successfully manage associates and proficiently run both the exit and museum shops in the absence of a manager on duty
• Instruct associates in proper cash register usage and sales policies, and delegate projects as needed to help shop functions
• Consistently work between the exit and museum shops to fulfill business demands and ensure quality service to visitors
• Assist in the daily upkeep of both the exit and museum shops by maintaining clean and organized work spaces, stocking merchandise, and regularly reworking displays

Harrisburg, North Carolina, United States

• Provided excellent customer service by greeting and engaging with customers in a polite and respectable manner
• Effectively supervised and delegated tasks to associates to ensure the department functioned at its best by carrying out its assigned responsibilities
• Performed opening and closing procedures both in the front of the store and in the cash office at the end of the night involving safe activity, register balancing, recording information in the store’s online system.
• Accurately processed monetary transactions at the register and performed varying monetary operations at the customer service desk
• Instructed associates in the proper upkeep of the customer service department and in company practices and standards to ensure premier service
• Calmly addressed and handled customer complaints and issues in a timely manner

Concord, North Carolina, United States

• Efficiently scanned and bagged groceries for customers
• Greeted and engaged with shoppers in a friendly manner during checkout
• Accurately processed monetary transactions at the register

• Online tutor in English and essay writing for kindergarten through adult learners
• Assisted students in brainstorming ideas for essay themes, refining sentence structures to strengthen their writing and arguments, proofreading, effectively compiling information from literature to help students answer.
• Helped instruct students in proper grammar usage

Master'S Degree, Art History

Bachelor Of Arts - Ba, Art History, Criticism And Conservation