Kelly Luu Email & Phone Number

Vaughan, Ontario, Canada

• Manage exported product from loading to destination and correct documentation issues
• Built a relationship with customs broker and 3PL to solve any problems during and after delivery such as damaged product, pallet configuration, labelling
• Communicate with internal/external stakeholders for the status of product during production
• Track purchasing trends, orders, and relevant KPI’s

Manage correspondence with clients and utilize CRM system to provide quality service and account adjustments. Development of biweekly reports based on extracted data from vendors and provide recommendations of increasing sales expectations or brand awareness. Improve organization of past excel data and consolidate relevant information to perform industry.

Toronto, Canada Area

Develop distribution excel charts regarding grade performance within FEAS Faculty of Ryerson University. Advanced internal organization and inputted course documents into Google Drive and Google Sheets. Tracked CACB requirements and provide weekly status reports on progress.

Working within the Architectural Science Department to visualize information using excelCo-ordinate with faculty to update professional contacts and reach out to potential employers for co-op. Maintain front desk and perform administrative tasks.

Toronto, Canada Area

• Maintained a company Twitter and Facebook account
• Create daily content on both accounts
• Edit and source posted information on social media networks
• Provide weekly target objectives

Bachelor'S Degree

Certification