Kelly Lynn Email & Phone Number

Seattle, Wa, Us

Principal Product manager for Price Display and Booking vacation rentals across Vrbo.com, Expedia.com and Hotels.com.

Seattle, Wa, Us

Austin, Texas, Us

Kibo Commerce recently acquired the Mozu Commerce Platform as part of a larger product offering that now provides mid-market and enterprise clients with a robust suite of options for eCommerce, mobile point-of-sale, order management, and individualization (personalization) products. As a Principal Product Manager for the Kibo eCommerce product, I am responsible for end-to-end commerce capabilities, development tools, and integrations that allow enterprise-level clients to support their total commerce experience. I actively own and drive the product definition and roadmap. I am responsible for identifying, prioritizing, and delivering new capabilities for growth by working with clients and external partners, analyzing industry data, gathering competitive intelligence, and completing ROI analyses. I also actively maintain over 30 client relationships as a trusted advisor with a deep understanding of their business needs across a broad range of B2C and B2B verticals, including high-end fashion retail, sporting goods, hardware, pharmaceutical, food, beauty products, automotive, etc.

Austin, Texas, Us

At Volusion, I managed a small team of talented Product Managers for Mozu, a modern SaaS eCommerce platform for enterprise-level clientele. I also acted as hands-on Sr. Product Manager for the Commerce vertical—focused on core functionality such as Cart & Checkout, Order, Payments, Fulfillment, Returns, and Customer Accounts. In this role, I also worked directly with clients as a trusted advisor, and worked with them and the Product Marketing team to determine functionality gaps and needs, define solutions, and take features to market.

Round Rock, Texas, Us

As the Chief Product Owner for the Dell.com “Buy” experience—the purchase point for all online orders globally (73 countries)--I owned the roadmap and defined objectives, and ran many critical programs and projects. I lead the business planning, technology strategy and execution of the program by collaborating with business stakeholders, and overseeing 7 product managers and 5 development teams, and closely monitored analytics/ KPI’s and customer satisfaction scores. I was the lead Product Manager/Program Manager for the Responsive Dell.com program--a $11.7M project to rebuild the Dell.com consumer site, which focused on responsive design and a simplified purchase experience. I also was heavily involved in Dell.com's peak buying season in a dedicated Black Friday/Cyber Monday team. I managed a team of 6 Product Managers responsible for the Dell.com purchase experience, including Configurator, Cart & Checkout, Payments, My Account and Shipping timeframes/Available to Sell tools.

Austin, Tx, Us

Seilevel is an Austin-based consulting company that specializes in business analysis and is exclusively focused on creating software requirements for fortune 1000 companies. As a Product Manager, I worked with companies such as Dell and Dell Financial Services to accurately define their project needs and translate business objectives into comprehensive and detailed requirements.

Carlsbad, Ca, Us

SpeakersOffice, Inc, is a company that manages a phenomenal group of professional business and motivational speakers. As Director of Business Development, I balanced a dual-role of Sales/Marketing associate and IT professional. I worked directly with clients to help them find the perfect speaker for their meeting or conference based on their goals and budget for the event. I also promoted the company and its speakers by managing the website, social media, pay-per-click campaigns (PPC), search engine marketing and optimization (SEM/ SEO), email campaigns, the company blog and newsletter.

Us

Responsible for implementing web-based software products for a sales force of 400+ Account Executives and a customer community of 30,000 Brokers. Owned the product vision and roadmap, defined the business requirements and orchestrated the successful launch of new online tools to customers. Acted as a liaison between business stakeholders, IT and third-party vendors to communicate business needs, determine solutions, ensure usability, and drive project timelines. Collaborated with marketing, training, customer support and sales departments to roll the functionality out to customers, market the tools, communicate changes and quickly resolve issues.

Us

Worked closely with key business stakeholders and subject matter experts (SMEs) to understand the business process, identify areas for systems and process improvement, and document internal and external customer needs. Mapped out business processes using process modeling techniques, workflow process maps and use case flows. Developed detailed scope documents, business requirement documents, functional specifications, system and UI design, integration specifications, and risk analyses. Used problem-solving skills to analyze the information collected and discover system and business process modeling solutions.

Ba, Communication Studies

Education record