Kelly Zachary Email & Phone Number

Knoxville, Tennessee, United States

•Solely responsible for opening and closing store, operating till, running social media accounts•Received, catalogued, conducted quality assurance checks on inventory•Designed seasonal storefront displays and generated recommendations for visually pleasing family picture outfits•Assisted customers in locating correct sizes and provided style recommendations to maximize purchases

Thornton Athletics Student Life Center

•Created and led the ACE (Achieving Classroom Excellence) Program to help 105 at-risk student-athletes succeed in their classes• Interviewed, trained, and managed 35 student-athlete mentors who met with at-risk student-athletes two/three times a week• Compiled and edited 25 page training manual for student-athlete mentors• Read and evaluated reports written after each session by student-athlete mentors of the ACE Program• Mentored 16 student-athletes with documented learning… Show more •Created and led the ACE (Achieving Classroom Excellence) Program to help 105 at-risk student-athletes succeed in their classes• Interviewed, trained, and managed 35 student-athlete mentors who met with at-risk student-athletes two/three times a week• Compiled and edited 25 page training manual for student-athlete mentors• Read and evaluated reports written after each session by student-athlete mentors of the ACE Program• Mentored 16 student-athletes with documented learning disabilities two/three times a week• Collaborated with the Office of Disability Services to provide student-athletes with necessary services• Designed and lead numerous workshops for 100 tutors, 35 student-athlete mentors, 50 student-athletes• Conducted reading and writing proficiency tests for all incoming student-athlete freshmen Show less

Thornton Athletics Student Life Center

• Tutored 26 student-athletes in anthropology, astronomy, history, psychology, sociology, and Spanish• Advised student-athletes on time management, organization, study skills, test-taking and note-taking strategies• Held review sessions prior to exams for psychology and sociology for 15 students• Submitted reports following each session detailing the events of that session and goals for the next session

Knoxville, Tennessee Area

• Planned holiday event for over 300 clients, including designing invitations and hiring vendors• Input client insurance renewal information into database• Received clients and visitors and directed them toward designated staff members• Answered incoming calls on multi-line phone system, screened and forwarded calls to appropriate party

Knoxville, Tennessee Area

• Supervised 50 college student-workers during basketball, softball and baseball season, as well as special events andconcerts in the sky boxes of Neyland Stadium and Thompson-Boling Arena• Completed payroll and scheduling for 50 college student-workers for games, special events and concerts• Interviewed and trained 15 student-worker applicants• Coordinated with The University of Tennessee Marketing & Development, Athletic and Facilities departments onlogistics, client… Show more • Supervised 50 college student-workers during basketball, softball and baseball season, as well as special events andconcerts in the sky boxes of Neyland Stadium and Thompson-Boling Arena• Completed payroll and scheduling for 50 college student-workers for games, special events and concerts• Interviewed and trained 15 student-worker applicants• Coordinated with The University of Tennessee Marketing & Development, Athletic and Facilities departments onlogistics, client relations and technical issues• Content creation and layout design of newsletters for basketball, baseball and softball sky box holders• Tactfully and gracefully handled client issues to ensure an enjoyable time Show less

Alcoa, Tennessee Area

•Planned and taught all subject areas in a collaborative/departmentalized setting with 110 students (including English Language Learners and students with IEPs)•Conducted Action Research project titled Improving Basic Math Fact Recall•Constructed and maintained “Individualization” math class for 4th grade students•Trained in Dibbles, MAZE, STAR Reading and Math, Discovery Education Assessment, and TCAP security procedures •Tutored 3rd and 4th graders in reading and language arts… Show more •Planned and taught all subject areas in a collaborative/departmentalized setting with 110 students (including English Language Learners and students with IEPs)•Conducted Action Research project titled Improving Basic Math Fact Recall•Constructed and maintained “Individualization” math class for 4th grade students•Trained in Dibbles, MAZE, STAR Reading and Math, Discovery Education Assessment, and TCAP security procedures •Tutored 3rd and 4th graders in reading and language arts as part of the R.T.I. process•Created and implemented Classroom Management Plan•Served as Destination ImagiNation Appraiser, which included attended training, practices and competitions•Performed as school-wide substitute teacher Show less

Knoxville, Tennessee Area

•Held office hours for 200 lower-level Psychology students requiring extra assistance•Monitored students on quiz and exam days and graded homework, extra credit and exams

Maryville, Tennessee Area

•Trained 5 new employees on store policies and procedures•Closed store on weekends, which included cashing out register, checking out servers

Master Of Science, Teacher Education

Activities and Societies: 3rd and 4th grade Tutor, Student Tennessee Educator's Association, Campus Crusade for Christ Phi Beta Kappa.

Bachelor Of Arts, Psychology

Activities and Societies: Study Abroad, Phi Eta Sigma (Freshman Honor Society), National Society of Collegiate Scholars Psi Chi (National.

Study Abroad Program, Psychology And History

Activities and Societies: Psychology club Study abroad exchange program