Kelly Salamango Email & Phone Number

Charleston, Sc, Us

Denver, Colorado, United States- Remote

- Responsible for scope, change management and setting up/enforcing a process to prohibit scope creep, reprioritizing scope, or issue change requests.- Planned and tracked our scope parameters defined during project intake, maintained, and defined a project plan that included key meetings, milestones, and dependencies.- Proactively implemented a risk long where we could track issues and anticipated project risk.- Lead effective communications across project team both internally and with clients.- Managed resources, financial burn, forecasting reporting and adjusted timeline and people plans as needed.- Facilitated collaboration and effective workflow between project team members.- Managed cross-functional task completion per schedules/project plans via the most effective communication channels for team members.- Ensured all project deliverables meet pre-defined requirements, accepted specifications, best practices for the intended channel, are error free and reflect the agency’s highest quality.- Oversaw outside partners and vendors by managing and reviewing contracts and associated delivery of vendor commitments and scope.

- Defined and executed against processes established for successful delivery of client projects.- Quickly learned the intricacies of a given industry as needed to support client work.- Managed internal teams and client relationships in alignment with Client Engagement.- Worked closely with Client Engagement and delivery teams to architect solutions that best meet client requirements.- Maintained direct client relationships with Product Owners and others in leadership.- Served as a key point of contact and liaison for cross-divisional teams, agency peers and management.- Oversaw delivery on multiple work streams to ensure process consistency and pivot as necessary.- Responsible for interviewing and making recommendations to hire analysts and project managers to fulfill team needs.- Continuously monitored project health via resourcing, profitability and burn rates.- Worked with clients to define KPI’s and meaningful metrics to report project and program health.

Birmingham, Michigan, United States

- Managed a team of Project Managers across all accounts at various levels- Developed and implement best practices on process by account- Partnered with department heads to help define scope- Maintained great relationship with internal teams, agency partners and clients- Oversaw of all projects specific to GM business- Managed multiple projects simultaneously and ensures delivery of project is on time and within scope

Birmingham, Michigan, United States

- Managed General Motors Fleet website, OLA and Email projects from scoping out project through delivery - Worked with account and creative to set and make changes to project scope as needed- Developed and updated schedules for each project throughout cycle- Managed relationships with all departments to ensure teams are working together effectively- Ensured necessary agency approvals prior to client delivery- Partnered with Creative Resource Manager to ensure work assignments and allocations- Partnered with print producers, art buyers and studio throughout the production process- Partnered with content analysts to implement website updates- Responsible for opening, estimating, billing of all jobs- Developed, maintained and reviewed weekly/monthly status reports- Monitored daily work progress, and hard costs throughout the agency workflow process- Ensured internal and client deadlines are met and communicated schedule revisions to the team- Scheduled internal work start and creative review meetings- Wrote meeting notes and distributed to meeting participants and internal stakeholders- Managed ALDI Corporate print advertising projects, preparing and stewarding timelines from initiation to final shipping of creative- Developed and updated open job report that addresses issues with our budgets for the CFO and Director of Operations on a weekly basis.- Communicated effectively with agency team members and the client on issues affecting the job

Troy, Michigan

-Responsible for delivering assets and maintaining all pages on GMFleet.com, GMCertified.com, as well as several pages on Chevy.com, GMC.com, Buick.com and Cadillac.com.- Owned projects from start to finish--which includes estimating resources, developing project plans, owning partner relationships, creating production estimates and seeing projects through completion.- Coordinated all business issues including contracts, licensing and vendor costs. Ensures that all art, audio, and video are cleared through art buying and business affairs before being used in a project.- Managed client and team expectations and communications flow as it relates to production and internal project team, which includes vetting it though the proof, product and legal.- Worked seamlessly between creative, account, client and outside production houses (MRM, CDK, and others selected by GM) to facilitate digital production timetables, job priorities, asset/file transfer and project delivery.- Responsible for the quality assurance of all projects, both for the content that is being presented as well as the technical nature of the delivery.- Led team in advancing of projects, identifying issues that require attention and took appropriate action to resolve those issues.- Negotiated and resolved creative and client issues.

Detroit, Michigan, United States

- Consulted closely with over 50 General Motors Dealerships (specifically with the Dealer Principals and General Managers) on a monthly basis to optimize their website presence and ensure that their website strategy is aligned with their business objectives.- Proactively analyze dealer websites to identify necessary content changes and/or performance issues, monitor and analyze paid search campaigns and make changes to optimize performance metrics, and drive regular, positive contact with clients to review program strategies and performance.- Served as focal point for all support and service-related issues for assigned customers.Provided overall product and website inquiry management, ensures that website and marketing efforts meet clients' sales and ROI goals, and consistently delivers world-class service and support.- Interacted professionally and confidently with Cobalt clients, Sales Executives, and other Cobalt personnel, and prepare monthly performance reports for clients and internal performance

Birmingham, Michigan, United States

-Facilitated resource assignments working with department leadership to ensure team members are fully briefed and understand their roles and each other's contribution. - Solicited input and feedback on projects and assignments.- Established and maintained good relationships with the client and supports client interactions at all levels.- Met business objectives by delivering projects on time, within budget, and with high quality.-Worked with the technical team to develop the relevant portions of the technical architecture and specifications.- Assisted in creating business, functional, and technical specifications.- Assisted in the development of project scope, functional specifications, quality assurance plans, and engineering documentation as appropriate.- Assisted in the management of projects assigned to offshore development team(s) as appropriate.

Dearborn, Michigan

- Responsible for the successful delivery of online marketing campaign and interactive marketing projects for the Ford Dealer Advertising Groups (FDAF).- Worked with the Tier II Retail First Team to extend an integrated campaign to the online advertising space.-Integrated regional incentives within both Ford.com as well as the FDAF website landing pages. -Worked closely with respective team members from various disciplines (media, creative, account and analytics) within the agency and the client to optimize and coordinate advertising campaign strategies.- Ensured that all projects remain consistent with agency and client approved brand communications strategies throughout the advertising development process.

Dearborn, Michigan

-Trafficked functions associated with the deployment of online advertising campaigns for FDAF (Ford Dealers Advertising Fund) and LMDA (Lincoln Mercury Dealers Association) utilizing DART- Worked closely with respective team members from various disciplines (media, creative, project management, account and analytics) within the agency and the client to optimize and coordinate advertising campaign strategies- Created, Edited, and Paused current campaigns.- Identified and mitigated project/program risks

Warren, Michigan

- Audited employee files- Performed a I-9 audit for company- Organized current employee files- Organized recruitment files

Dearborn, Michigan

- Assisted in providing outplacement for involuntary separations- Sourced and recruited for entry level positions- Coordinated carpool system for the company- Completed Meyers Briggs Workshop- Participated in a Communication Workshop- Researched and compiled information on Metro- Detroit area events- Compiled information for college career fairs for recruiters- Organized a lunch time series “Food for Thought” facilitated by top executives and mangers from Team Detroit- Worked under the Training and Development manager and assisted in planning and developing many of our onsite Trainings.- Participated in training by Right Management on how to correctly separate with an employee.

Bachelor Of Integrated Studies, Human Resources, Communication

Education record

High School Diploma