Kelly Mahr Email & Phone Number

Tampa/St. Petersburg, Florida Area

Founded in 1985, Mobility Express is headquartered in New Port Richey, Florida, with additional dealership locations that serve our Florida communities. We are a leading independent wheelchair accessible vehicle and adaptive equipment provider in the United States.• Manages inside sales department with a focus on third party funding sources and accounts• Cultivates and maintains client relationships contributing to business development and growth• Measures and reports on performance of the Third Party Sales Department• Identifies and implements process improvements to maximize profitability• Effectively manages multiple projects simultaneously • Collaborates with sales and service support teams to meet client requirements and provide cost-effective, high-quality deliverables• Coordinates end-to-end execution of the sales referral process for complex, high-value orders

Tampa/St. Petersburg, Florida Area

• Coordinated sales referrals and executed orders for wheelchair accessible vehicles and adaptive mobility equipment. Managed all phases from initial intake to final delivery.• Conducted client needs assessments and researched cost-effective solutions to deliver detailed written cost proposals to funding sources.• Collaborated with subject matter experts to tailor technical requirements, ensuring end users needs are met within key stakeholders' budgets and expectations.• Procured materials from manufacturers; coordinated service team deliveries and installations; and provided status updates to meet cost, schedule, and performance requirements for each project.

•Distributed incoming calls to staff members to maintain seamless communication within the organization and provide high-quality customer service.•Provided responsive and effective administrative support to connect customers with the sales staff to deliver positive customer experiences.•Maintained the company website by regularly uploading vehicle inventory, ensuring accurate and up-to-date information for potential customers.•Executed data entry tasks into the accounting system, created new customer profiles, completed proposal entries, and managed invoicing processes to support effective sales operations.