Experienced Manager with a passionate focus on the customer experience, workflow management and organizational development to help companies grow. Proven history working with start-ups to create infrastructure, as well as larger organizations, to facilitate operational excellence.Well-versed in working collaboratively across departments to identify improvement opportunities and problem solve, balancing unparalleled customer satisfaction and the bottom line. Past roles include managing multiple departments – Sales Support, Quality Improvement, Training and Customer Satisfaction – helping to merge three companies post-acquisition, and building my own company with a product I developed and sold on Amazon. I am eager to work with a team that values employees and customer satisfaction at its core and encourages continuous improvement to optimize operations and profit.