Kelly May Email & Phone Number

Miami Lakes, Fl, Us

Lead Global Internal Communications and engagement strategy. Write and manage CEO & CHRO communications. Develop and execute change management strategies and work plans including readiness and learning, operating model, engagement, and communication.Provide communications and change management strategic expertise, best practices, and latest trends guidance, while maximizing stakeholder change readiness and adoption. Develop and implement a forward-thinking communications strategy and framework to drive the company mission and values, elevate stakeholder engagement and enhance adoption of organizational transformation.Establish and cultivate a sustainable, cohesive internal communications approach to engage and motivate teammates globally.

Wrote first novel. Lived in Seoul, South Korea July 2020 - August 2021.

London, Gb

Guided North America division and sponsors through consistent and long-lasting structural, operational and organizational changes. Ensured long-term success through communication, training, and culture.Demonstrated successful leadership, transformation, collaboration and execution across wide range of programs, including:- Mergers & Acquisitions: Worked as change and communications lead for first acquisition in 3 years. Achieved on-time transition and successful adoption of new systems and processes by end of 2019, thereby achieving financial targets and legal requirements.- Restructure & Leadership Changes: Led large scale change and communication for multiple restructures.- Sales Reorganizations: Led communication and change management efforts during sales force reorganizations and reduction. Work completed on time and achieved company’s revenue target.- Operational Changes: Helped division achieve key sales metrics by embedding new communication, training and management approach. Supported division’s large change, including new leadership, new junior management responsibilities, and new call center’s system strategy.Maximized return on investment (ROI) by establishing clear and understandable metrics with sponsors at beginning of projects.Engaged change champions within teams experiencing change, creating nimble approach and ensuring commitment.

London, Gb

Managed executive communication team for new president of North American division, largest revenue division in ~$730M company. Developed communication strategy and plan for increased employee engagement and improved employee understanding of business. Supported development and dissemination of strategic communication. Communication strategy included: business partnering, strategic communications planning and execution, people management, reputation and brand management, change and crisis communications and internal and external communications alignment.- Employee Engagement: Created and organized first Pearson North America Volunteer Day. Participation exceeded expectations with 1K+ people attending in 15+ cities at 76+ employee-organized events.- Leadership Engagement: Targeted planning led to Pearson North America president earning highest employee engagement scores. Oversaw ~50+ online engagements, ~65 live events, ~30 leadership / manager engagements and ~3-4 national sales meetings each year.- Crisis Communications (customer disruption, unexpected leadership termination, natural disasters): Led crisis communications planning and positioning, stepping beyond communications role and acting as partner and counsel with resilience teams. Rewrote communications incident management toolkit which was adopted globally.

London, Gb

Newly created position in Strategic Marketing team designed to increase digital sales. Built marketing strategy. Oversaw marketing planning and execution, brand management, digital transformation marketing and event planning in $300M+ division.- Customer engagement: Created company’s largest online virtual seminar series, which was one of greatest drivers to Pearson US websites.- Management: Managed newly created experienced marketing team, enabling goal alignment and cost reduction.- Modernizing marketing: Launched largest virtual seminar series within company.

London, Gb

Newly created position designed to drive sales and decrease costs. Designed and implemented eMarketing strategic programmatic marketing for $300M division. Developed programmatic marketing team and first marketing assistant training program. Led online advertising.- Reorganized team: Streamlined organization by creating flexible team, deploying as needed.- Management: Managed 5-member team.- Achieved or exceeded sales goals - Decreased costs: Created standardized cost-saving marketing practices and advertising.

London, Gb

Marketed $60M North America product line, with over 50 products. - Sales Growth: Achieved 17% growth in 4 years by introducing largest product line in division and implementing personalized, highly-targeted email marketing, expanding into new markets. Drove growth, employing cross-media campaign.- Customer Engagement: Deepened customer relationships, developing new events and forums. End of year (EOY) analysis verified revenue increase from engagement activities.- Management: Directly managed 3-member team.

London, Gb

Marketed Multi-Million product line. 31% growth in 4 years.Grew market share for best-selling franchise in division and industry by 26% in 3 years.Pioneered variable data marketing plan for new product launches.

Managed Multi-Million product line. Signed and developed $3 Million per year. 12% growth in 3 years.

New York, Ny, Us

Marketed Multi-Million product line. 25% growth in 4 years.

Managed $1 Million territory.

London, Gb

Managed $1 Million territory.

Bachelor Of Science - Finance And Management, Bachelor Of Arts - History

2016 Boston’S Future Leaders Program

Executive Education Course, Negotiation & Influence

Education record