Kelly M. Email & Phone Number

United States

I work with high-performing individuals and teams to navigate career challenges and evaluate new opportunities. Sometimes that involves working through specific situations, sometimes it involves making connections and introductions, and usually it's some combination of the two. My prior experience has been primarily in tech (Product, Operations, Startup scaling) but we're all humans in organizations, and I enjoy helping people make sense of their skills and abilities in the context of their careers. I'd love to chat if any of that resonates with you.I also do some travel advising, especially logistically complicated destination ski travel. (Probably career and skiing don't overlap for you, but how cool if they do? 🎿😊)

Boston, Massachusetts, Us

Inclusion Geeks (formerly She+ Geeks Out) is a leader in Diversity and Inclusion, offering in-person and online social and professional development events, classes, and workshops for individuals and companies.

Darien, Connecticut, Us

Darien, Connecticut, Us

Boston, Massachusetts, Us

a 2021 CODiE Finalista Fast Company World's Most Innovative Company in 2021a Gartner Cool Vendor in 2020We're making procurement more human. (Think: less time wrangling disjointed bid response spreadsheets and googling for suppliers, and more time on value-add activities like building strategic vendor relationships.) And we're helping vendors who sell to other businesses partner with our forward-thinking customers.

San Francisco, Ca, Us

Acquired by Amazon, 2018I led Consumer product discovery and development on all platforms: I focused on defining and delivering a world-class experience for PillPack's customers and their caregivers. some highlights:- defining/testing/launching an intuitive, simple, and "magical" online signup experience (with 5+% conversion improvement)- all automated transactional communication (optimizing existing and defining new email campaigns, building and iterating on our TCPA- and HIPAA-compliant SMS program -- from opt-in, through refill management, to opt-out -- and building and monitoring automated dialing campaigns, etc)- customer-facing app and online account experiences- customer care team tools, including CRM, outbound dialer, and user account <> pharmacy platform integrationsand I helped explain how PillPack works with a little video...

Stamford, Ct, Us

Defined product vision and managed feature development, testing, and launch for Flight search experience on KAYAK's mobile platforms ✈️📱 - Product: Built roadmap; managed development priorities with back-end, API, and front-end engineering teams; A/B tested, launched, and iterated on features.- User Experience: Lead mobile Filter and Flight Selection UX enhancements across all search verticals for mobile browser, iOS, and Android platforms.- Commercial: Internal and external partner for testing monetization features on mobile platforms.- Team: Aligned engineering, business, data science, and customer care to continuously improve mobile Flight product performance.

Stamford, Ct, Us

Defined product vision and managed feature development, testing, and launch for Flight search on KAYAK ✈️🖥️- Product: Built roadmap, managed development priorities with back- and front-end engineering teams, A/B tested, launched, and iterated on user-friendly Flight search features. - Commercial: Partnered directly with major North American airlines to launch rapidly-evolving industry content.- Team: Aligned engineering, business, data science, and customer care to continuously improve Flight product performance.

Us

- data management and compliance in mortgage servicing transfers, and - loan origination marketplaces for lenders and borrowersBeyond envisioning and coordinating feature development, I refined product concepts and user experiences with customer and market feedback. In close collaboration with our product engineering team and subject matter experts, I made sure that were delivering functionality to solve enterprise and consumer user problems in a meaningful and valuable way.

Us

Boston, Ma, Us

- Product Management: Determined client (school district & state government agency) requirements for education and health services record management and school-based Medicaid service reimbursement, including HIPAA and FERPA compliance; Efficiently and accurately communicated requirements to software development teams with an eye for future expansion and backward compatibility; Managed development processes and troubleshooting challenges with JIRA, SalesForce, and internal project management tools.- Mobile Product Management: Business-side lead for mobile-friendly development efforts.- Communication: Developed new business proposals according to federal, state, and local procurement/RFP processes; Managed client communication; Composed marketing materials; Maintained software and internal system and process documentation.- Client Service: Triaged client needs, technical support, and status reporting for multiple product/service lines; Provided end-user and administrator-level software training and sales demonstrations.- Team Management: Trained incoming junior staff; supervised team of Business Analysts with unique and overlapping responsibilities.

- Social media marketing | Philanthropy | Microfinance- Email marketing and response analysis- Grant proposal review and evaluation

Baltimore, Md, Us

Developed teaching activities, compiled or produced classroom materials, and researched timely global events for gifted and talented student summer programs.

Bachelor Of Arts, International Relations, Political Science

Product Management