Kelly Gregory Email & Phone Number

Appleton, Wi, Us

Excellerate Neenah Facility

• Supports Project Managers and Production Managers at Excellerate, Faith Technologiesmanufacturing and prefabrication facilities in the Fox Valley• Manages inside sales communications, quoting and lead times with customers• Processes project documentation, material scheduling and tracking• Assists production management with the creation and maintenance of job aids• Provides excellent customer service to internal and external customers• Supports continuous improvement (CI) department and manages CI facility efforts

• Analyzed data and created reports for bid history, market analysis and sales• Tracked all aspects of leads, opportunities, sales, competitive data and account management through Customer Relationship Management (CRM)• Developed and managed marketing collateral and tools for account managers and expos/conventions• Created and assisted with new and existing initiatives to drive business development including social media, website and branding• Corresponded with engineers, architects, owner’s reps, vendors and subcontractors to obtain any needed information for estimating and engineering• Worked with team and individuals on creating process improvements • Developed content, built teams, facilitated and delivered company culture training to all team members

Appleton, Wi

• Composed correspondence and created sales presentations for customers and team• Conducted research and maintained all project information in database• Developed new MS Excel online tools to track opportunities, projects awarded and manpower scheduling• Built account management tools including a project walk through form and bid review checklist• Created and maintained a customer profile template to assist team in understanding our customer’s goals and needs • Developed new CRM indicator dashboards so team could strategize and plan for growth in targeted segments

• Acted as the manufacturer’s consultant to 15 Honda automobile dealers in Northern MI, MN and WI• Achieved sales objectives while securing enrollments in sales promotions and cooperative targeted marketing programs• Coordinated with dealership management and personnel to support the business goals of customer loyalty and retention• Trained dealership teams on customer handling process improvements • Assisted dealer management with developing and measuring marketing campaigns• Developed competitive analysis in top markets to identify opportunities and increase market share

Torrance, Ca

• Planned strategies and conducted market studies to increase the national dealer network service volume and presence• Developed and managed retail service marketing programs, project timelines and budgets• Prepared and delivered marketing update presentations for field and dealer management• Created many communications to field and dealers regarding business objectives, including articles for the dealer newsmagazine• Analyzed dealer financial, customer satisfaction and marketing data to support marketing activities and training needs

Torrance, Ca

• Coordinated the development of a dealership continuous improvement process program• Assessed the need and trained field and dealers on related tools and processes• Created and distributed launch kits, participant guides and other communication updates• Managed the development, launch and upgrades of interactive website tools• Organized all process improvement activity with several vendors, divisional management, field and dealers through action planning• Analyzed and reported customer satisfaction and retention results to team

Torrance, California

Torrance, California