Outpatient Business Development Representative
Brentwood, Tn, Us
At Foundations Recovery Network, we believe in providing evidence-based, integrated treatment and patient-centered care. We treat the whole person, mind, body and spirit. Because we treat both substance use and underlying mental health conditions, we are able to address the root causes of addiction and prepare individuals for a sustainable life in recovery. We specialize in a Dual Diagnosis treatment approach, and we have been cited as the “gold standard” in the behavioral health industry by Dr. Mark McGovern, a member of Dartmouth Psychiatric Research Center, who performed a DDCAT assessment of our program and classified it in the top 5% of treatment programs. In my role as an outpatient business development representative, I asses the needs of our referral sources to develop and maintain a long-term referral relationship in order to generate a continuous flow of admissions to meet our outpatient and residential census objectives. Responsibilities and Achievements:- Increased monthly admissions by 250% within the first 6 months - Establishes, maintains and continually expands referral database, creating new partnerships and contracts with local and national service providers through direct calls, face to face meetings, events and conferences - Responsible for 40% of the Outpatient programs total admissions, which has been exceeded from month to month - Arranges events, professional dinners, speaking engagements and facility tours - Leads a national team call of five outpatient representatives and marketing staff bi-monthly - Manages over 374 local accounts in which 66 are strategic - Monitors satisfaction of patients, referral sources and other customers. Investigates and resolves referral source problems or concerns - Develops and maintains service relationships with key clients including managed care organizations, professional referral sources, professional medical staff, and other target segments and special referral sources