Technical Services Co-Ordinator
CurrentMain Role:co-ordinating job reports for maintence issuesLiasing with team to ensure the upkeep of the resort regarding -maintence issues. Customer Service and careAssisting team coaching and understanding of company policy, health and saftey, data protection, fire saftey and customer services,educating team on company work ethos re: improving the guests experience and customer care.Confident use of microsoft word, excel, powerpoint and company based systems.General administrationData input and analising for utility usagedata imput and updating for job reportsGuest services Advisorto provide and maintain a high standard of customer serviceTo aid guests towards resolving any issues and advising them with there quieriesto help towards providing a smooth enjoyable memorable holiday expeariencelight administration workliasing with guests prior and during there holidaycash handlingBlueskies Concierge (overtime)to provide and maintain a high standard of customer serviceTo aid guests towards resolving any issues and advising them with there quieries,cash handlingsupplying te guests with tourist informationbooking events meals etc for the guestspromoting the product (blueskies) to possible new customersSwitchboard Operator:answering calls and querieslight administration workadvising customers with there queriesAccomodation office Administrator:solving guests queries and issuesadministration workliasing with team and co-ordinating job reportsRoadmap Navigator (extra)making team feel welcome on joining the companyintroducing and encoraging team to work via the company work ethos,helping guide them towards excellent customer servicehelp to develop there knowledge of company practice help to develop there knowledge of company policy's
