Kelly Starr Email & Phone Number

Florida, United States

As a Client Services Director, I know what it takes for client success and increased revenue: buyers’ experience and product offering. I am a visionary, and when I saw the need for improvement, I jumped right in offering process improvement and services delivery strategies, unifying systems and teams for the deployment of corporate software. As director, I.

In this role I was selected by C-level executives to direct and manage flagship technology applications, by developing solutions (media interconnect) to pull calls from other vendor technology to identify calls across multiple regions. I was the point of contact to the premier client driving the technology development, rapidly addressing escalation to meet.

This role focused on project management, and providing superb direction to teams to achieve deliverables for increased client satisfaction. I directed and managed high-profile programs and projects from inception to implementation, providing comprehensive leadership for the entirety of the development lifecycle, including requirements analysis, design.

I began my career immersed in technology and service implementation, where I quickly learned that to be successful, I needed to listen and understand client concerns. I created and managed a new business line, supporting field engineers. I enhanced client engagement, developing best practices to allow for individual and team success. My efforts included:✩.