Virgin Australia is one of Australia’s largest airlines and serves 42 cities in Australia. I partnered with Executive and General Managers to develop and implement HR strategies across business units. I also coached senior leadership on people and culture matters, leadership capabilities, and organisational growth mindset implementation.Responsibilities• Leading the implementation of a performance management framework, including performance and development plans, consistent check-in conversations, quarterly leadership reviews, talent identification, and succession planning.• Instructing training team on DISC profiling for business partners, conducting over 30 sessions with exceptional feedback from clients and HR practitioners on the insights into effective working relationships.• Co-developing frontline leadership development training with OD team.Notable Achievements• Increased client group engagement from 77 per cent to 88 per cent through leadership development and coaching, DISC training, and LSI Assessments.• Co-planned and implemented the most significant rightsizing project in the history of the business for my client group.• Appointed as a Subject Matter Expert within the business regarding Mental Health.• Appointed as a member of the Chief Commercial Officer (CCO) Senior Leadership Team.

Multicap is a not-for-profit Australian organisation supporting individuals of all ages living with disability. I was the HR lead for a project to merge Multicap and CARS, as well as HR Manager for the Recruitment and Onboarding Review Project.Responsibilities• Developing and implementing recruitment and onboarding workflow, generating positive feedback from new starters and increasing onboarding efficiency.• Redeveloping recruitment process and induction training to improve quality talent and engagement across new hires.Notable Achievements• Managed the successful merger between Multicap and CARS, with a high retention of CARS employees.• Maintained constant and effective communication across a geographically dispersed, 24/7 workforce, while effectively integrating two competing cultures.

I established my own business as an outsourced HR Consultancy that delivers HR strategy to small- to medium-sized business. I managed a broad range of clients, from Accounting and Financial Planning firms to blue collar firms including Trades, Warehousing and Transportation businesses.Responsibilities• Delivering diagnostics and recommendations for the implementation of HR strategies.• Implementing HR processes, including recruitment and selection, performance management, talent and succession planning, and HR information systems.• Ensuring HR compliance through the implementation of employment contracts; policies and procedures; training in harassment, bullying and discrimination; and audits against relevant awards.• Supporting businesses with managing difficult and complex performance and misconduct employee issues.

Australia Post is a government-owned corporation that provides postal services to Australia. I coordinated a significant change management focus which required me to co-lead and manage significant organisational change in an environment that had been historically stable and was therefore change-resistant.Responsibilities• Responsible for 520 employees across Queensland, South Australia, and Western Australia Parcels.• Co-leading and co-managing organisational change strategies with senior leadership, against a stable and change-adverse organisation.• Collaborating with State Managers and their leadership teams to deliver high performance across business units, including managing annual performance and talent review processes.• Delivering advice, service, support, and rollout of enterprise HR initiatives, including partnering with HR colleagues to implement major business initiatives.• Coaching and supporting managers to use shared services for transactional HR/IR queries.• Representing Australia Post in negotiations at the State level with unions and at Fair Work.• Collaborating with senior teams to develop and implement a safety leadership strategy. Notable Achievements• Achieved highest level position in the region, managing two HR Advisors.• Successfully led the business through an industrially challenging environment including three Fair Work Commission conciliation hearings and mediation with two different unions.• Developed the Accelerated Development Program and Enterprise Frontline Leadership Program.• Led the Talent Management Process for Parcels Australia wide.

The National Health Board was a whole-of-system health planning, advice and funding organisation. I was the sole Business Partner for the largest business unit in the Ministry of Health, managing 700 employees.Responsibilities• Collaborating with the CEO and senior management to achieve business objectives. • Using business insights to drive change in Human Resources strategy planning and practices.• Gathering intelligence on internal and external people management practices to raise issues to the CEO and senior management.• Delivering generalist HR advice with a focus on change management, performance management, and organisational culture and engagement.• Providing additional HR advice concerning senior level recruitment, annual remuneration review, talent identification and succession planning, complex performance improvement cases, unacceptable behaviour and absence management.• Developing a consistent communication strategy for organisational change management processes.Notable Achievements• Appointed as the first HR representative by the National Director to chair and present at monthly leadership meetings.• Transformed the business’ delivery model of HR Services to involve a higher level of stakeholder engagement. This was accomplished by:o Building trusting relationships with Senior, Middle and Line Management to enable their full comprehension of the impact of changing HR strategies.o Leading a project to develop the HR Help Desk (HR Assist) to provide consistent and timely advice regarding operational and transactional HR matters.o Actively reviewing and rewriting all HR policies to Business Rules and Guidelines.o Coaching and mentoring the professional development of Advisors and Senior Advisors.• Negotiated and secured an agreement with the Public Services Association (PSA) regarding the Collective Agreement that had been expired for over 18 months. • Led the Engagement Process for the National Health Board.

The Australia and New Zealand Banking Group Limited is a multinational banking and financial services company. I was responsible for managing and coaching complex and high-risk issues concerning Employee Relations and Industrial Relations.Responsibilities• Leading complex case management and middle to senior management cases in a shared services environment.• Managing restructures and change management initiatives including organisational design, business case development, communication strategy development, staff consultation, feedback assessment, implementation and review.• Coordinating grievance and disciplinary matters, including conducting investigations, disciplinary meetings, and facilitating internal and external mediation.• Managing complex absence management cases including stress cases, sickness review meetings, Occupational Health referrals, applications for reasonable adjustment due to disability, and return to work programs.• Leading performance management cases, including informal and formal performance improvement processes, developing action plans for improvement, and targets and review measures.• Coordinating Bullying, Harassment and Discrimination cases including investigation, disciplinary meetings, and facilitating internal mediations.• Delivering two-day workshops to managers regarding people management skills.• Mentoring and coaching Advisors in the team. Notable Achievements• Successfully integrated New Zealand employment law within eleven months.• Simultaneous successful management of a high number of complex cases.