Digital DevelopmentCommunity Engagement | Ridership Growth | Stakeholder OptimizationEvent ManagementGrant Writing

Managed store operations including people, communications, and product alongside upper management. Planned and implemented quarterly and annual budgets. Responsible for in-store visual merchandising, sell through forecasting, and inventory allocation planning. Successfully managed the transition from a showroom to a permanent store in July 2014. Recruited, hired, and trained 15 new team members and successfully piloted new store operating principles. Ambassador Lead for Wanderlust Aspen Snowmass 2015. Responsible for welcome reception, daily event coordination, and managing overall festival experience for VIP guests.

Managed guest experience of 140 condominiums at luxury resort in Aspen. Conducted bi-annual hiring, training, and career planning for a 20 person front office staff. Created and implemented a new training program that reduced seasonal turnover. Streamlined communications between executive team and all departments by piloting a new incident reporting protocol.